Crash of Bambu Studio and unable to stop the ongoing action.

[Almisuifre]

Bambu Studio Version

1.9.3.50

Where is the application from?

Bambu Lab Official website

OS version

Windows 11

Additional system information

CPU : 13th Gen Inlel(R) Core(TM) i9-13900KF, 3000 MHz, 24 core(s), 32 processor(s) Memory : 64 Mg Display Card : NVidia 4080

Printer

Bambu Lab X1C

How to reproduce

1. Start Bambu Studio
2. Turn on the printer
3. Go to the Device tab in Bambu Studio
4. Click on Ext Spool
5. Click on Load
6. Crash

Actual results

I don't have a screenshot. However, I suspect that a disconnection might be the cause of the problem, or a desynchronization between the printer and the PC software.

Expected results

May I suggest something?

• Add a button on the machine's screen to stop the operation? This is what's expected.
• Instead of this option, I had to turn off the entire machine (the On/Off switch at the back of the printer) to reset it. This is not what's expected.

Project file & Debug log uploads

log.zip Test_Purge-Part.zip

Checklist of files to include

• [X] Log file
• [X] Project file

[walterwongbbl]

Please use the latest studio version.