Camera Shuts off and States "Temporarily closed because there is no operating for a long time."

[Gervin33]

Bambu Studio Version

1.9.4.60

Where is the application from?

Bambu Lab Official website

OS version

Windows 11

Additional system information

No response

Printer

Bambu Lab P1S

How to reproduce

Leave camera running

Actual results

After a while the camera goes black and a message appears stating "Temporarily closed because there is no operating for a long time."

Expected results

The camera should continue running until I hit stop. If this is a new built in feature, there should be a preference setting to not have this happen as I like to keep the camera running to monitor as I am working at home.

Project file & Debug log uploads

No log or project file required, works with all file/projects.

Checklist of files to include

• [ ] Log file
• [ ] Project file

[Spyder96T]

Same complaint here. Just started with the new studio update.

[lorissimo]

Dear Bambu... Fix this. Kind regards.

[Spyder96T]

Found a workaround until Bambu fixes this.. the message appears when no action is taken in the slicer. I added a mouse move .exe file from the windows store and set it to do a left mouse click every 30 seconds. Had the camera running uninterrupted for 30 minutes now

[tinman31k]

Same issue as above. Did not happen until installation of new version in Studio.

[NoUniqueNameFound]

Please add a timeout value in the preferences, and provide an option to disable it altogether? I often need to observe prints in progress, and I find this "feature" really annoying.

[lanewei120]

Hello~

Thanks for reporting this issue Let me give some background information here:

Many of our users have previously complained that Bambu Studio prevents their PCs from entering sleep mode. Considering the need for energy saving and reducing data costs, this version introduces an automatic pause for videos after a long period of inactivity. Taking into account some users' need for continuous remote video streaming, we will consider other optimization methods in future updates to better accommodate the needs of these users.

[robo-1915]

Why would you just force this on everyone? The computer will go to sleep is the camera is not streaming, if users want the computer to sleep, simply stop streaming the camera!

[lanewei120]

Hello @lorissimo @robo-1915 @tinman31k @Gervin33 @NoUniqueNameFound @Spyder96T

could you show us your liveview scenario? and how about following logic: if the printing is ongoing, we can keep the liveview on and if the printing finish, the liveview will be paused if there is no operations for a long time.

[Gervin33]

My scenario is that I work from home and sometimes have longer prints that I feel more comfortable if I can see the print still running. I often have it open on a second screen while my work computer is on the other screen.

As far as your logic, that would work for me. As long as the live view stays on while the printing is happening, it would work for me. An option to disable the automatic shutoff would be nice, but not 100% mandatory in my case.

[NoUniqueNameFound]

That logic sounds good to me. If the printer is idle, I’m OK with the camera going idle.

When the printer is active, I want the camera to have the ability to run without a timeout.

On another note, It would be nice if there was a way to turn off the chamber light when a print finishes - Is there a G-code value for the chamber light, or could toggling that be incorporated somehow?

From: Lane.Wei @.> Sent: Wednesday, August 28, 2024 11:28 PM To: bambulab/BambuStudio @.> Cc: NoUniqueNameFound @.>; Mention @.> Subject: Re: [bambulab/BambuStudio] Camera Shuts off and States "Temporarily closed because there is no operating for a long time." (Issue #4690)

Hello @lorissimo https://github.com/lorissimo @robo-1915 https://github.com/robo-1915 @tinman31k https://github.com/tinman31k @Gervin33 https://github.com/Gervin33 @NoUniqueNameFound https://github.com/NoUniqueNameFound @Spyder96T https://github.com/Spyder96T

could you show us your liveview scenario? and how about following logic: if the printing is ongoing, we can keep the liveview on and if the printing finish, the liveview will be paused if there is no operations for a long time.

— Reply to this email directly, view it on GitHub https://github.com/bambulab/BambuStudio/issues/4690#issuecomment-2316643199 , or unsubscribe https://github.com/notifications/unsubscribe-auth/A7T4RBCK2DEBKX5F77ENDYTZT2IMLAVCNFSM6AAAAABNE3DMSGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGMJWGY2DGMJZHE . You are receiving this because you were mentioned. https://github.com/notifications/beacon/A7T4RBFMBOOEZDYINDRGVVTZT2IMLA5CNFSM6AAAAABNE3DMSGWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTUKCUVX6.gif Message ID: @. @.> >

[robo-1915]

I would be perfectly fine if the camera timed out when the printer is idle, just not when it's running. It would be nice if these were options though. Camera timeout after 15 minutes when printer active = on/off Camera timeout after 15 minutes when printer idle = on/off

[longrackslabs]

This is bad change. Users don't need Bambu Lab deciding how long the video plays. What if it is on a monitor-only setup ?

I would love to know the origin of this bug/change. Who's idea was it, who thought was a good idea, and how it was approved.

Unless Bambu Lab exec's are like, oh no, this live streaming over the cloud is costing us a fortune!

[lorissimo]

I wholeheartedly agree that this is a horrible change. We should be able to turn the stream on or off however we see fit. We shouldn't be mandated with a prefixed unchangeable timeout. At the very least, options would have been helpful versus none at all.

[mysterious-roman-dodecahedron]

I don't like this either. I don't want the camera feed to be disabled, even if the print has completed. As both behaviors (timeout and no timeout) have been programmed, please consider adding a simple check box in the options menu to enable/disable this behavior. I would like to retain the previous functionality.

[hervema]

The new behavior would be acceptable if users can change the default setting in preferences for those who wish to do so. It should not be enforced! Thanks for your support, Bambu team! :-)

[robertwallace]

I've got a quick and so-far permanent fix for this problem: Switch over to Orca Slicer. My camera feed hasn't "temporarily closed" once when using Orca. Bambu is touted as being a top-notch user-experience company. Not so much, for this issue, it seems.

[edited] You don't have to give up on Bambu Slicer - you can slice and start the print in Babmu as usual, then close Bambu and open Orca to the device tab to monitor the print without the interruption.

[KedziePanda]

Why is this even a discussion, there was no reasonable reasoning to ruin the functionality of the camera monitoring? Please revert the change or make it a choice, Thanks.

[lanewei120]

yes, we will add an option in next version

thanks all for the feedback and suggestions

[longrackslabs]

And the default should be the previous behavior - the setting should enable the timeout

On Mon, Sep 9, 2024 at 03:25 Lane.Wei @.***> wrote:

yes, we will add an option in next version

thanks all for the feedback and suggestions

— Reply to this email directly, view it on GitHub https://github.com/bambulab/BambuStudio/issues/4690#issuecomment-2338121819, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAI67KRMTY6ZMS4X7647X6TZVWOU5AVCNFSM6AAAAABNE3DMSGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGMZYGEZDCOBRHE . You are receiving this because you commented.Message ID: @.***>

[tinman31k]

Thank you!

On 2024-09-09 11:38 am, George Peden wrote:

And the default should be the previous behavior - the setting should enable the timeout

On Mon, Sep 9, 2024 at 03:25 Lane.Wei @.***> wrote:

yes, we will add an option in next version

thanks all for the feedback and suggestions

-- Reply to this email directly, view it on GitHub https://github.com/bambulab/BambuStudio/issues/4690#issuecomment-2338121819, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAI67KRMTY6ZMS4X7647X6TZVWOU5AVCNFSM6AAAAABNE3DMSGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGMZYGEZDCOBRHE . You are receiving this because you commented.Message ID: @.***>

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Links:

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[blue68camaro-git]

I turn on my printer, let it boot up. Then open Studio. Import an .stl and slice and print. I receive this message. Studio has not been even open for over 14 hours. MacOS version.

[UltimateCodeWarrior]

So I bought the X1C with the enclosure so I could print ASA (toxic) way away from me. I liked the X1C because it had an integrated camera, carbon filter, enclosure. Wow! What good is all that if the camera shuts off half way through the print, now I have to walk down 2 flights of stairs and over 60' away to look into the printer to make sure it's not spaghettied up. Not good.

That Error Message! All Your Base Are Belong To Us.

Now what I don't get is when you go to Bambu Labs website to report an issue. All I should have to do is press a button in Bambu Studio saying something is wrong. Then it's got logs, times, serial numbers, videos, make files, stl, recorded video, dates and times. There is absolutely ZERO reason why any of us should need to fill out a form of any kind. Hell, a chat should be embedded into bambu labs, not only a support agent chat, but also a user chat because truth be told, I have found more help on reddit and youtube than filing the complain/form/bug/issue on BambuLabs. And I don't want some wonky work-around, I want a nice clean integrated solution that just flows and works the first time around. Bambu labs should get 10 people off the street pay them to go through a setup and first print, and then revise their documentation complete with videos on trouble areas, and do that process over and over again until there are no more show stoppers or funkyness during it. That's how they will achieve a #1 status.