search

bambulab / BambuStudio

PC Software for BambuLab and other 3D printers
GNU Affero General Public License v3.0
2.25k stars 304 forks source link

Bambu Studio will not recognize SD card on brand new P1S #4723

Open jsalegit opened 3 months ago

jsalegit commented 3 months ago

Bambu Studio Version

01.06.01.00

Where is the application from?

Bambu Lab Official website

OS version

Windows 11

Additional system information

No response

Printer

Bambu Labs P1S

How to reproduce

1.Turn printer on

  1. View files on SD card via printer screen (works)
  2. Open Bambu Studio and log in
  3. Select Device (P1S)
  4. Click MicroSD Card Option
  5. Select Model Tab
  6. Get File does not exist

Actual results

Can't see any files on SD card.

Expected results

See files on SD card

Project file & Debug log uploads

don't have a project file or debug log. Have not tried to print anything yet from Bambu Studio. Just looking at app to see what it has, and noticed I can't access SD card. Also, I can't access SD via the Handy Android app either.

Checklist of files to include

gaolegao-lx commented 3 months ago

Please upload log through Handy APP, and give us your ticket number

Upload log files through Bambu Handy Log files from the Bambu printer can be uploaded via Bambu Handy over the network, with an upload speed of around 150 kbps under optimal network conditions. When uploading logs, you have the option to select a specific time frame, allowing you to reduce the volume of logs transmitted and shorten the upload duration. To upload files, go to Me → Support Tickets → Choose the ticket for log upload and proceed with the operation. app_support_ticket

ImagePlant commented 3 weeks ago

Confirmed. I just got my P1S and Bambu Studio (PC/Win11) is not seeing any files on the SD Card. However, I can confirm that the P1S can see those files. image

policeman0077 commented 1 week ago

I have same issue

Sm0ku commented 1 week ago

Same for me, just got a new P1S and exactly the same issue.

policeman0077 commented 1 week ago

Operating System: Win11 Pro 23h2 Bambu Studio Version: 1.10.1.50 Printer: P1S Printer Firmware: 01.06.01.02

I tried LAN mode it was not working as well. But I am able to connect to the printer via a FTP client. I could see all the models(gcode files) and time lapse in FTP client.

image image image

Sm0ku commented 1 week ago

I tried copying all the files from the included SD card to a different card, same problem. Put in an empty card and after a print i can see the timelapse and the model of the print on the new SD card. Maybe one of the files on the original card is corrupted, will try investigating further when i have some time.