Open ddovidenko opened 1 month ago
ddovidenko
commented
1 month ago I tried deleting the plate with the gridfinity boxes and re-printing the plate I want, and the printer still printed the gridfinity boxes plate. The printer is literally printing a plate that isn't even in the project it's being sent.
Deleting the old project and re-creating the project from scratch seems to have resolved the issue.
gaolegao-lx
commented
1 month ago Please upload log through Handy APP, and give us your ticket number
Upload log files through Bambu Handy
Log files from the Bambu printer can be uploaded via Bambu Handy over the network, with an upload speed of around 150 kbps under optimal network conditions.
When uploading logs, you have the option to select a specific time frame, allowing you to reduce the volume of logs transmitted and shorten the upload duration.
To upload files, go to Me → Support Tickets → Choose the ticket for log upload and proceed with the operation.
Bambu Studio Version
1.9.5.51
Where is the application from?
Bambu Lab Official website
OS version
Windows 11 Pro
Additional system information
AMD 7800x3d, 32GB DDR5
Printer
P1S
How to reproduce
Actual results
The printer downloads and prints a previously printed plate. The printer shows that previous plate's file name on the screen as well as the desktop app and the phone app. However, the printer shows the correct preview image for the right plate/file name in the desktop app and the phone app.
You can see in the screenshot from the phone app that file name of the gridfinity boxes (at the bottom) repeats for all following (cancelled) prints. Those prints were cancelled because it was obvious the printer was printing the gridfinity boxes again instead of what it was sent (the plate you see in the preview).
Expected results
The printer should print the plate/file it was sent. The printer should report the correct file name.
Project file & Debug log uploads
Bambu Tool Set.zip
Checklist of files to include