gaolegao-lx
commented
2 months ago Please upload log through Handy APP, and give us your ticket number
Upload log files through Bambu Handy
Log files from the Bambu printer can be uploaded via Bambu Handy over the network, with an upload speed of around 150 kbps under optimal network conditions.
When uploading logs, you have the option to select a specific time frame, allowing you to reduce the volume of logs transmitted and shorten the upload duration.
To upload files, go to Me → Support Tickets → Choose the ticket for log upload and proceed with the operation.
Bambu Studio Version
1.9.3.50
Where is the application from?
Bambu Lab Official website
OS version
Windows 10 Home
Additional system information
Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.81 GHz, 16.0 GB (15.9 GB usable), 64-bit operating system, x64-based processor
Printer
A1
How to reproduce
I cannot connect printer to network.
Actual results
Nothing
Expected results
I need to connect to network so bambu studio and bambu handy would see my device.
Project file & Debug log uploads
I( cannot connect to the internet
Checklist of files to include