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bambulab / BambuStudio

PC Software for BambuLab and other 3D printers
GNU Affero General Public License v3.0
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Studio can no longer communicate with printer after stopping a print #995

Open akbyrd opened 1 year ago

akbyrd commented 1 year ago

Describe the bug If I manually cancel a print using the LCD screen on the printer, Studio can no longer communicate with the printer. I cannot view the camera and cannot start a new print.

Studio says the printer is busy with another print, even though the print was cancelled. I have to power cycle the printer and wait a minute for it to start working again (indicating it might be a firmware issue).

Related: I cannot cancel a print from Studio. Nothing happens.

To Reproduce Steps to reproduce the behavior:

  1. Start a print
  2. Cancel the print using the LCD
  3. Attempt to start a new print from Studio
  4. Notice the new print cannot be started

Screenshots image

Desktop (please complete the following information):

jasonmooney commented 1 year ago

I also ran into this my first day of printing with the P1P

lanewei120 commented 1 year ago

@jasonmooney @akbyrd thanks for reporting this issue it seems the state sync not working correctly

could you help to fetch the logs from the printer's sdcard and upload here?

also please helo to fetch the studio following this guide, and upload here too. https://wiki.bambulab.com/en/x1/troubleshooting/bambu-studio-log