banji-project / ring-issues

Old issues before it was moved to kde.org
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video call: doesnt display video from other caller in ring-kde #32

Closed star-buck closed 6 years ago

star-buck commented 6 years ago

screenshot_20180220_121203

star-buck commented 6 years ago

same ticket as this: #38

Elv13 commented 6 years ago

I will need the logs for this one. Please send them by email or remove personal info first. It unsurprisingly works on my side. There is a metric tons of reason why this can happen. There is an equivalent metric tons of ways to fix those individual issues. ICE/STUN/TURN/UPnP/SIPS/x509/TLS based P2P is a very complex set of RFC with a large sets of obscure options and common implementation mistakes. Remember that most of this is done by the router, not GNU Ring.

    • Does the peer see his/her own preview (aka: is the camera working at all)
    • Does one of the peer use 3G or LTE data (in which case a provider might deliberately mess with the traffic to prevent VoIP apps from being reliable. My providers does that, so do most other)?
    • Are the 2 peers on the same LAN or is it routed?
    • What are the routers on both end?
    • Does going in the setting and disabling UPnP on both side changes anything?
    • Does it work with wired internet?

(there is 20 more things like that, but the logs will be enough to know)

This is usually a network issue like (#20) or UDP pack loss during the critical media handshake step. It is also a PITA to debug and fix from the clients point of view.

Anyway, it has to be fixed otherwise GNU Ring is useless.

star-buck commented 6 years ago

Both users (me and ronald) are using ring-kde appimage over wired internet, and it was working last year fine. Of course we both see our own small video in the corner.

star-buck commented 6 years ago

ring gnome works perfectly fine both ways on the same machine, so it can only be ring-kde appimage at fault: screenshot_20180221_122723

Elv13 commented 6 years ago

update on this one: