Installer fails under macOS 12.3

AlexanderWillner commented 2 years ago

Describe the bug Installer fails under macOS 12.3

To Reproduce Download current pkg and run it.

Screenshots

Please complete the following information:

UniversalMailer version 3.0.6
Mail.app version Version 16.0 (3696.80.82.1.1)
OS version: macOS 12.3 (21E230)

Additional information:

Btw: The script at https://github.com/apparition47/MailTrackerBlocker/blob/88513f8e6e725abcbb38aa43e6e13e90e3f4824a/Packaging/postinstall#L51 moves the Bundle to another location

Installer Log:

Mar 16 08:45:42 MacBookPro13Alex2021 Installer[55455]: @(#)PROGRAM:Install  PROJECT:Install-1000
Mar 16 08:45:42 MacBookPro13Alex2021 Installer[55455]: @(#)PROGRAM:Installer  PROJECT:Installer-1118
Mar 16 08:45:42 MacBookPro13Alex2021 Installer[55455]: Hardware: MacBookPro14,2 @ 3.10 GHz (x 4), 16384 MB RAM
Mar 16 08:45:42 MacBookPro13Alex2021 Installer[55455]: Running OS Build: macOS 12.3 (21E230)
Mar 16 08:45:42 MacBookPro13Alex2021 Installer[55455]: Env: SECURITYSESSIONID=186bd
Mar 16 08:45:42 MacBookPro13Alex2021 Installer[55455]: Env: USER=awi
Mar 16 08:45:42 MacBookPro13Alex2021 Installer[55455]: Env: COMMAND_MODE=unix2003
Mar 16 08:45:42 MacBookPro13Alex2021 Installer[55455]: Env: __CFBundleIdentifier=com.apple.installer
Mar 16 08:45:42 MacBookPro13Alex2021 Installer[55455]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Mar 16 08:45:42 MacBookPro13Alex2021 Installer[55455]: Env: LOGNAME=awi
Mar 16 08:45:42 MacBookPro13Alex2021 Installer[55455]: Env: SSH_AUTH_SOCK=/private/tmp/com.apple.launchd.64tC4i9VFS/Listeners
Mar 16 08:45:42 MacBookPro13Alex2021 Installer[55455]: Env: SHELL=/bin/zsh
Mar 16 08:45:42 MacBookPro13Alex2021 Installer[55455]: Env: LaunchInstanceID=9880BD43-249F-4CF5-9539-95F0177025D7
Mar 16 08:45:42 MacBookPro13Alex2021 Installer[55455]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0x0:0x0
Mar 16 08:45:42 MacBookPro13Alex2021 Installer[55455]: Env: XPC_SERVICE_NAME=application.com.apple.installer.1152921500312163597.1152921500312163602
Mar 16 08:45:42 MacBookPro13Alex2021 Installer[55455]: Env: XPC_FLAGS=0x0
Mar 16 08:45:42 MacBookPro13Alex2021 Installer[55455]: Env: HOME=/Users/awi
Mar 16 08:45:42 MacBookPro13Alex2021 Installer[55455]: Env: TMPDIR=/var/folders/zk/qpxyq3cx1sb0_8q6t8xyfdtm0000gn/T/
Mar 16 08:45:42 MacBookPro13Alex2021 Installer[55455]: UniversalMailer  Installation Log
Mar 16 08:45:42 MacBookPro13Alex2021 Installer[55455]: Opened from: /Users/awi/Downloads/UniversalMailer.pkg
Mar 16 08:45:42 MacBookPro13Alex2021 Installer[55455]: Failed to load specified background image
Mar 16 08:45:42 MacBookPro13Alex2021 Installer[55455]: Top component package (null) not found or understood: treat as unsigned
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]: Administrator authorization granted.
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]: ================================================================================
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]: User picked Standard Install
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]: Choices selected for installation:
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]:  Install: "UniversalMailer"
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]:      UniversalMailer.pkg : it.noware.universalmailer.pkg : 0
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]: ================================================================================
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]: It took 0.00 seconds to summarize the package selections.
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]: -[IFPKGDerivedDocument sortedPackageLocations]: result = (
    "file://localhost"
)
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: location = file://localhost
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Users/awi/Downloads/UniversalMailer.pkg
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]: Set authorization level to root for session
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]: Packages have been authorized for installation.
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]: Will use PK session
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]: Using authorization level of root for IFPKInstallElement
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]: Starting installation:
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]: Configuring volume "macOS"
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]: Preparing disk for local booted install.
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]: Free space on "macOS": 22,75 GB (22745796608 bytes).
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]: Create temporary directory "/var/folders/zk/qpxyq3cx1sb0_8q6t8xyfdtm0000gn/T//Install.55455HQ48b1"
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]: IFPKInstallElement (1 packages)
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]: Current Path: /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer
Mar 16 08:46:01 MacBookPro13Alex2021 installd[915]: PackageKit: Adding client PKInstallDaemonClient pid=55455, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
Mar 16 08:46:01 MacBookPro13Alex2021 Installer[55455]: PackageKit: Enqueuing install with framework-specified quality of service (utility)
Mar 16 08:46:01 MacBookPro13Alex2021 installd[915]: PackageKit: Set reponsibility for install to 55455
Mar 16 08:46:01 MacBookPro13Alex2021 installd[915]: PackageKit: ----- Begin install -----
Mar 16 08:46:01 MacBookPro13Alex2021 installd[915]: PackageKit: request=PKInstallRequest <1 packages, destination=/>
Mar 16 08:46:01 MacBookPro13Alex2021 installd[915]: PackageKit: packages=(
    "PKLeopardPackage <id=it.noware.universalmailer.pkg, version=0, url=file://localhost/Users/awi/Downloads/UniversalMailer.pkg>"
)
Mar 16 08:46:02 MacBookPro13Alex2021 installd[915]: PackageKit: Extracting file://localhost/Users/awi/Downloads/UniversalMailer.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/197C2992-70B4-4EDC-91AA-E6CC1E92C613.activeSandbox/Root/tmp/UM-installation-tmp/UniversalMailer.mailbundle, uid=0)
Mar 16 08:46:02 MacBookPro13Alex2021 installd[915]: PackageKit: Moving directory /Library/InstallerSandboxes/.PKInstallSandboxManager/197C2992-70B4-4EDC-91AA-E6CC1E92C613.activeSandbox/Root/tmp to /Library/InstallerSandboxes/.PKInstallSandboxManager/197C2992-70B4-4EDC-91AA-E6CC1E92C613.activeSandbox/Root/private/tmp in sandbox to account for symlink
Mar 16 08:46:02 MacBookPro13Alex2021 installd[915]: PackageKit: prevent user idle system sleep
Mar 16 08:46:02 MacBookPro13Alex2021 installd[915]: PackageKit: suspending backupd
Mar 16 08:46:02 MacBookPro13Alex2021 installd[915]: PackageKit (package_script_service): Preparing to execute script "./preinstall" in /private/tmp/PKInstallSandbox.Gs1gS3/Scripts/it.noware.universalmailer.pkg.4Q9tJG
Mar 16 08:46:02 MacBookPro13Alex2021 package_script_service[30250]: PackageKit: Executing script "preinstall" in /tmp/PKInstallSandbox.Gs1gS3/Scripts/it.noware.universalmailer.pkg.4Q9tJG
Mar 16 08:46:02 MacBookPro13Alex2021 package_script_service[30250]: Set responsibility to pid: 55455, responsible_path: /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer
Mar 16 08:46:02 MacBookPro13Alex2021 install_monitor[55504]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Mar 16 08:46:03 MacBookPro13Alex2021 package_script_service[30250]: ./preinstall: rm: /Users/awi/Library/Mail/Bundles/UniversalMailer.mailbundle: Operation not permitted
Mar 16 08:46:03 MacBookPro13Alex2021 package_script_service[30250]: Responsibility set back to self.
Mar 16 08:46:03 MacBookPro13Alex2021 install_monitor[55504]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Mar 16 08:46:04 MacBookPro13Alex2021 installd[915]: PackageKit: releasing backupd
Mar 16 08:46:04 MacBookPro13Alex2021 installd[915]: PackageKit: allow user idle system sleep
Mar 16 08:46:04 MacBookPro13Alex2021 installd[915]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “UniversalMailer.pkg”." UserInfo={NSFilePath=./preinstall, NSURL=file://localhost/Users/awi/Downloads/UniversalMailer.pkg, PKInstallPackageIdentifier=it.noware.universalmailer.pkg, NSLocalizedDescription=An error occurred while running scripts from the package “UniversalMailer.pkg”.} {
    NSFilePath = "./preinstall";
    NSLocalizedDescription = "An error occurred while running scripts from the package \U201cUniversalMailer.pkg\U201d.";
    NSURL = "file://localhost/Users/awi/Downloads/UniversalMailer.pkg";
    PKInstallPackageIdentifier = "it.noware.universalmailer.pkg";
}
Mar 16 08:46:04 MacBookPro13Alex2021 installd[915]: PackageKit: Cleared responsibility for install from 55455.
Mar 16 08:46:04 MacBookPro13Alex2021 installd[915]: PackageKit: Cleared permissions on Installer.app
Mar 16 08:46:04 MacBookPro13Alex2021 installd[915]: PackageKit: Running idle tasks
Mar 16 08:46:04 MacBookPro13Alex2021 Installer[55455]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “UniversalMailer.pkg”." UserInfo={NSFilePath=./preinstall, NSURL=file://localhost/Users/awi/Downloads/UniversalMailer.pkg, PKInstallPackageIdentifier=it.noware.universalmailer.pkg, NSLocalizedDescription=An error occurred while running scripts from the package “UniversalMailer.pkg”.}
Mar 16 08:46:04 MacBookPro13Alex2021 installd[915]: PackageKit: Removing client PKInstallDaemonClient pid=55455, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
Mar 16 08:46:04 MacBookPro13Alex2021 installd[915]: PackageKit: Done with sandbox removals
Mar 16 08:46:04 MacBookPro13Alex2021 Installer[55455]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Mar 16 08:46:04 MacBookPro13Alex2021 Installer[55455]: IFDInstallController 1FB36A0 state = 8
Mar 16 08:46:04 MacBookPro13Alex2021 Installer[55455]: Displaying 'Install Failed' UI.
Mar 16 08:46:04 MacBookPro13Alex2021 Installer[55455]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

barijaona commented 2 years ago

It seems to be a permissions error. Were you prompted for your password ?

I suggest you quit Mail.app, then use Finder's "Go to Folder…" menu item, enter "~/Library/Mail/Bundles" at the prompt and trash the "UniversalMailer.mailbundle" subfolder if it exists.

AlexanderWillner commented 2 years ago

It seems to be a permissions error. Were you prompted for your password ?

Yes.

I suggest you quit Mail.app, then use Finder's "Go to Folder…" menu item, enter "~/Library/Mail/Bundles" at the prompt and trash the "UniversalMailer.mailbundle" subfolder if it exists.

Indeed. The installer fails if there is a ~/Library/Mail/Bundles/UniversalMailer.mailbundle and it works if there is not.

jorgehezd commented 2 years ago

Hi, Someone knows if the current version support macOS 12.3.1?

hashfunktion commented 2 years ago

Hi, Someone knows if the current version support macOS 12.3.1?

Yes it works for me! 👍🏼

On this point big thanks to @barijaona for the fork!

stefanjanzen commented 2 years ago

Perfect! working on Mail 16.0. Thanks again!

barijaona / UniversalMailer

Installer fails under macOS 12.3 #6