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bartekmotyl / simple-video-cutter

Windows-based tool for efficient browsing and cutting video footage
MIT License
320 stars 42 forks source link

Error at launch (unhandled exception) #23

Closed andiandi13 closed 2 years ago

andiandi13 commented 4 years ago

I'm using Windows 7 x86, and when I open simple video cutter I have this message

SimpleVideocuter Error

Where does it come from and how to solve that

Thank you.

bartekmotyl commented 4 years ago

Could you please attach information about .net frameworks installed on your machine? Preferably output from a netver tool http://www.asoft.be/prod_netver.html

andiandi13 commented 4 years ago

@bartekmotyl Here is the report from netver tool :

<32Bit> 2.0.50727.5420 ->C:\Windows\Microsoft.NET\Framework\v2.0.50727 4.6.1055.0 ->C:\Windows\Microsoft.NET\Framework\v4.0.30319 ==== Installed .NET Frameworks ==== .NET FW 2.0 SP 2 (CLR 2.0) .NET FW 3.0 SP 2 (CLR 2.0) .NET FW 3.5 SP 1 (CLR 2.0) .NET FW 4.6.1 (CLR 4.0) ==== Installed .NET Core Runtime 64bit ==== 32bit OS cannot install 64bit Runtimes ==== Installed .NET Core Runtime 32bit ==== No .NET Core x86 Runtime ==== Installed .NET Core Sdk 64bit ==== 32bit OS cannot install 64bit Sdk's ==== Installed .NET Core Sdk 32bit ==== No .NET Core x86 Sdk ==== Languages ==== < Installed Languages 3.0> English - United States < Installed Languages 3.5.x> English - United States < Installed Languages 4.x> English - United States ==== Updates ==== ==== END REPORT ====
bartekmotyl commented 4 years ago

Please try to install .Net Framework 4.7.2 (32 bit version) that can be downloaded e.g. here https://support.microsoft.com/en-us/help/4054530/microsoft-net-framework-4-7-2-offline-installer-for-windows

andiandi13 commented 4 years ago

I got this error while installing Net Framework 4.7.2

"Final Result: Installation failed with error code: (0x800B0109), "A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider. "

Same with further versions...

bartekmotyl commented 3 years ago

Hmm, this is weird you cannot install official .Net framework. Can you try to install it via web installer: https://dotnet.microsoft.com/download/dotnet-framework/net472 ?

bartekmotyl commented 2 years ago

Closing as no further response (and no other reports)