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basler / pypylon

The official python wrapper for the pylon Camera Software Suite
http://www.baslerweb.com
BSD 3-Clause "New" or "Revised" License
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GigE Camera Frame Grab Problem #370

Open mertcanunal opened 3 years ago

mertcanunal commented 3 years ago

Hi everyone, I am having some problem with pypylon. I use Basler a2A3840-13gcBAS C-Mount camera. My python version is 3.6.9, my pylon C++ SDK version is 6.1.1.18345 and my pypylon version is 1.7.2. I can see the camera is working from the pylon viewer(v.6.2.0.8206) but when i try to use "grab.py" sample I got this error:

Error: 3774873620 The buffer was incompletely grabbed. This can be caused by performance problems of the network hardware used, i.e. network adapter, switch, or ethernet cable. To fix this, try increasing the camera's Inter-Packet Delay in the Transport Layer category to reduce the required bandwidth, and adjust the camera's Packet Size setting to the highest supported frame size.

I tried to use different version of pypylon and pylon C++ SDK but i keep getting the same error. I also tried to change the mtu of the camera but it didn't matter. Anybody knows what causes this problem and how can I fix it?

ridvanozdemir commented 3 years ago

You can not use cam at the same time on SDK if it is still active at pylon