3791651346 Payload data has been discarded, (but only infrequently)

[matkir]

Describe what you want to implement and what the issue & the steps to reproduce it are:

def get_frame(self, idx: int, image_path: str) -> None:
            self.cameras[idx].ExecuteSoftwareTrigger()
            with self.cameras[idx].RetrieveResult(500) as grab_result:
                if grab_result.GrabSucceeded():
                    frame = self.converter.Convert(grab_result)
                    cv2.imwrite(image_path, frame, [int(cv2.IMWRITE_JPEG_QUALITY), 95])  # type: ignore
                else:
                    error_code = str(grab_result.ErrorCode)
                    print(error_code, grab_result.ErrorDescription)  <--- print from this further down
                    #we retry this code after 0.01 seconds

Using Basler dart daa3840. This code is run multiple times every minute, at random intervals, only capturing ONE image at a time. When an image is not GrabSucceeded(), we will retry the image capture up to 5 times. If it first fails, it will seldom capture it on the next 5 tries either. Running usb3.1, with 10gig on the hub. Also worth noting that we are running 3 GiGE cameras at full speed at the same time. but we are not CPU limited. This is a problem on multiple machines, so it should not me hardware failure.

What we have tried

• lowering framerate
• lowering max transfer size

3791651346 Payload data has been discarded. Payload data can be discarded by the camera device if the available bandwidth is insufficient.

Is your camera operational in Basler pylon viewer on your platform

Yes

Hardware setup & camera model(s) used

Nvidia Jestson Xavier, Ubuntu 18, 32G ram.

Runtime information:

python: 3.6.9 (default, Mar 10 2023, 16:46:00) 
[GCC 8.4.0]
platform: linux/aarch64/4.9.140-l4t-r32.4
pypylon: 2.3.0 / 7.2.1.19268

[SMA2016a]

try to set following values

camera.DeviceLinkThroughputLimit.setvalue = 160000000

camera.StreamGrabber.MaxTransferSize.setvalue = 4 1024 1024

sh -c 'echo 1000 > /sys/module/usbcore/parameters/usbfs_memory_mb'

[matkir]

Our first initial tests show that the problem went from >0.8% of the captures to <0.05%. Tank you so much for the help.