Video card freezes with Zotac EN51050 machine

[SNeal5966]

log 3_14.txt log 3_15.txt

I keep getting a freeze on this machine and the log for the event (attached two different ones) shows the GPU falling off the board or something else. This machine has a GTX1050 graphics card, CPU is i5-7500T which seems to also have integrated graphics. Manufacturer of machine doesn't say, and intel spec sheet seems to indicate that, but running NVIDIA graphics

I am able to run back to back to back stress tests without overheating or this same failure in Windows. Not experiencing this kind of crash in Win 10 or in Xubuntu either. (I have more than 1 hard drive I can swap in and out of this machine (win 10 vs Batocera). Batocera is installed on a 2.5" SATA HDD, using Balena Etcher. I know this is not a hardware issue as I have not been able to replicate this situation in WIN10 or xubuntu with stress tests. I know things are not over heating too, max temps during stress tests (100% loading on GPU) is 55C for GPU and 53C for CPU.

I have tried running V35, upgraded to V36, and I have enabled NVidia drivers, switched to Legacy, Legacy 390, and have also experimented with open source drivers on there too which do not perform.

I have tried using enabling nvidia-prime=True since the CPU seems to also have intel graphics, but when I do that and reboot the splash screen loads and once the video runs on the splash screen, the screen goes dark / video output just shuts off.

I am hoping to get some help with this issue, hardware specs should make this machine a great match, not sure what else to try or if this is some kind of issue with a bug relating to driver usage or something.

[SNeal5966]

[SNeal5966]

log 3_16.txt

[SNeal5966]

I am able to connect while this happens and control it through ssh, but also can access the network share folder too

[SNeal5966]

I have also updated the BIOS to the latest version since the bios was original to the machine and went through bios settings multiple times as well...

[SNeal5966]

I tested system bios battery, 3.1 volts.

[SNeal5966]

Going to verify power supply tonight.

[SNeal5966]

I forgot to put specs Zotac EN51050 PC Inten i5 7500t NVIDIA GTX1050 2 GB ram on pascal architecture 16 GB DDR4 Ram Sata 2.5" HDD at moment

[dmanlfc]

As discussed on Discord - I said not to open an issue. This is not a Batocera bug where we need to change the code base. This has all the hallmarks of a hardware problem as other users have no issues with an abundant of NVIDIA devices.

[SNeal5966]

I couldn't disagree with you more but ok.......how do you explain windows and especially xubuntu not being a problem. Easy for you to reject l!

[SNeal5966]

I am both disappointed and annoyed by this

[SNeal5966]

That'd also a very weak argument

[SNeal5966]

As discussed on Discord - I said not to open an issue. This is not a Batocera bug where we need to change the code base. This has all the hallmarks of a hardware problem as other users have no issues with an abundant of NVIDIA devices.

That's not actually what you said

..

[SNeal5966]

If I test this issue with recall box and it's not a problem will you reconsider? I'm hearing it's a much more stable OS...

[SNeal5966]

As discussed on Discord - I said not to open an issue. This is not a Batocera bug where we need to change the code base. This has all the hallmarks of a hardware problem as other users have no issues with an abundant of NVIDIA devices.

Clearly not accurate....no crash, good results here's the proof this is not hardware....and check out those temps!

[SNeal5966]

But here I go making "bad hardware" run great!

[lbrpdx]

Can you guys have this conversation on Discord, please? Too many messages are polluting the issue. If this goes on, I'll have to lock the conversation. Last warning.