Can't install driver on DS920+ DSM 7.2.1-69057 Update 5

[jameslashmar]

Hey @bb-qq

Description of the problem Driver was working as it was installed prior to DSM update. It has actually been super solid over the past year!

Removing and reinstalling now is broke in a loop. Driver fails to install, after running sudo command, the driver is left in an error state and cannot be install over the top of itself. The error states, "failed to repair aqc111 driver'. The only option is to remove the spk.

Have tried system reboot, the troubleshooting guide and stopping all docker containers, uninstalling Virtual Machine Manager & Container manager.

Using QNA-UC5G1T with FW 3.1.6

Output of dmesg command attached

dmesg.txt

Output of lsusb command |usb1 1d6b:0002:0404 09 2.00 480MBit/s 0mA 1IF (Linux 4.4.302+ xhci-hcd xHCI Host Controller 0000:00:15.0) hub |1-2 0764:0501:0001 00 1.10 1.5MBit/s 50mA 1IF (CPS BR700ELCD fffffff0ffffffb3ffffffffffffffba) |1-4 f400:f400:0100 00 2.00 480MBit/s 200mA 1IF (Synology DiskStation 7F000ACB3B13F274) |usb2 1d6b:0003:0404 09 3.00 5000MBit/s 0mA 1IF (Linux 4.4.302+ xhci-hcd xHCI Host Controller 0000:00:15.0) hub

Output of ifconfig -a command `docker0 Link encap:Ethernet HWaddr 02:42:77:EC:7E:AB inet addr:172.17.0.1 Bcast:172.17.255.255 Mask:255.255.0.0 inet6 addr: fe80::42:77ff:feec:7eab/64 Scope:Link UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:909 errors:0 dropped:0 overruns:0 frame:0 TX packets:1016 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:1019290 (995.4 KiB) TX bytes:463716 (452.8 KiB)

docker-84 Link encap:Ethernet HWaddr 02:42:6D:35:AB:E8 inet addr:192.168.48.1 Bcast:192.168.63.255 Mask:255.255.240.0 inet6 addr: fe80::42:6dff:fe35:abe8/64 Scope:Link UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:5 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:438 (438.0 B)

eth0 Link encap:Ethernet HWaddr 00:11:32:DE:96:B1 UP BROADCAST SLAVE MULTICAST MTU:9000 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) Interrupt:97 base 0x2000

eth1 Link encap:Ethernet HWaddr 00:11:32:DE:96:B2 UP BROADCAST RUNNING SLAVE MULTICAST MTU:9000 Metric:1 RX packets:143253 errors:0 dropped:0 overruns:0 frame:0 TX packets:116528 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:58882901 (56.1 MiB) TX bytes:40144341 (38.2 MiB) Interrupt:96

lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:65536 Metric:1 RX packets:35871 errors:0 dropped:0 overruns:0 frame:0 TX packets:35871 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1 RX bytes:8702730 (8.2 MiB) TX bytes:8702730 (8.2 MiB)

ovs-syste Link encap:Ethernet HWaddr 4E:BD:8A:66:7E:2E BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)

ovs_eth0 Link encap:Ethernet HWaddr 00:11:32:DE:96:B1 inet addr:169.254.80.15 Bcast:169.254.255.255 Mask:255.255.0.0 UP BROADCAST MULTICAST MTU:9000 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)

ovs_eth1 Link encap:Ethernet HWaddr 00:11:32:DE:96:B2 inet addr:10.198.6.150 Bcast:10.198.6.255 Mask:255.255.255.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:128915 errors:0 dropped:0 overruns:0 frame:0 TX packets:88758 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1 RX bytes:53937070 (51.4 MiB) TX bytes:39244433 (37.4 MiB)

sit0 Link encap:IPv6-in-IPv4 NOARP MTU:1480 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)`

[jameslashmar]

Tried to install directly via SSH using synopkg and received

ash-4.4#  synopkg install aqc111-geminilake-1.3.3.0-12_7.2.spk
{"error":{"code":0},"results":[{"action":"repair","beta":false,"betaIncoming":false,"broken_by":"install_corruption","error":{"code":278,"description":"\"failed to run postinst script\""},"finished":true,"installReboot":false,"installing":true,"language":"enu","last_stage":"postinstall","package":"aqc111","packageName":"AQC111 driver","pid":2260,"scripts":[{"code":0,"message":"","type":"preupgrade"},{"code":0,"message":"","type":"preuninst"},{"code":0,"message":"","type":"postuninst"},{"code":0,"message":"","type":"preinst"},{"code":5,"message":"","type":"postinst"}],"spk":"aqc111-geminilake-1.3.3.0-12_7.2.spk","stage":"install_failed_and_stopped","status":"brokenash-4.4#

Once it's installed, but showing the error, it cannot be started

ash-4.4# synopkg start aqc111
{"action":"prepare","error":{"code":272,"description":"Package is not startable"},"last_stage":"prepare_start","stage":"start","success":false}
ash-4.4#

In /volume1/@appdata/aqc111/log/start-stop-status.log

+ date
Thu Sep  5 05:20:29 PM IST 2024
+ grep -E '^(version|create_time)' /var/packages/aqc111/INFO
version="1.3.3.0-12"
create_time="20230715-10:16:47"
+ echo stop
stop
+ case $1 in
+ set_interfaces down
+ action=down
+ target_interface_name=
++ ls /sys/class/net
+ all_interface_names='docker0
docker27e885a
docker2fe530c
docker7b53a46
docker-848a30b1
eth0
eth1
lo
ovs_eth0
ovs_eth1
ovs-system
sit0
syno_ovs_bonds'
+ '[' -n ']'
+ '[' '!' -e /sys/class/net/ ']'
+ for interface_name in ${all_interface_names}
+ [[ -n '' ]]
+ '[' '!' -e /sys/class/net/docker0/device/driver ']'
+ continue
+ for interface_name in ${all_interface_names}
+ [[ -n '' ]]
+ '[' '!' -e /sys/class/net/docker27e885a/device/driver ']'
+ continue
+ for interface_name in ${all_interface_names}
+ [[ -n '' ]]
+ '[' '!' -e /sys/class/net/docker2fe530c/device/driver ']'
+ continue
+ for interface_name in ${all_interface_names}
+ [[ -n '' ]]
+ '[' '!' -e /sys/class/net/docker7b53a46/device/driver ']'
+ continue
+ for interface_name in ${all_interface_names}
+ [[ -n '' ]]
+ '[' '!' -e /sys/class/net/docker-848a30b1/device/driver ']'
+ continue
+ for interface_name in ${all_interface_names}
+ [[ -n '' ]]
+ '[' '!' -e /sys/class/net/eth0/device/driver ']'
++ ls -ld /sys/class/net/eth0/device/driver
+ driver_location='lrwxrwxrwx 1 root root 0 Sep  5 17:20 /sys/class/net/eth0/device/driver -> ../../../../bus/pci/drivers/r8168'
++ echo 'lrwxrwxrwx 1 root root 0 Sep  5 17:20 /sys/class/net/eth0/device/driver -> ../../../../bus/pci/drivers/r8168'
++ grep aqc111
+ '[' '!' -z '' ']'
+ for interface_name in ${all_interface_names}
+ [[ -n '' ]]
+ '[' '!' -e /sys/class/net/eth1/device/driver ']'
++ ls -ld /sys/class/net/eth1/device/driver
+ driver_location='lrwxrwxrwx 1 root root 0 Sep  5 17:20 /sys/class/net/eth1/device/driver -> ../../../../bus/pci/drivers/r8168'
++ echo 'lrwxrwxrwx 1 root root 0 Sep  5 17:20 /sys/class/net/eth1/device/driver -> ../../../../bus/pci/drivers/r8168'
++ grep aqc111
+ '[' '!' -z '' ']'
+ for interface_name in ${all_interface_names}
+ [[ -n '' ]]
+ '[' '!' -e /sys/class/net/lo/device/driver ']'
+ continue
+ for interface_name in ${all_interface_names}
+ [[ -n '' ]]
+ '[' '!' -e /sys/class/net/ovs_eth0/device/driver ']'
+ continue
+ for interface_name in ${all_interface_names}
+ [[ -n '' ]]
+ '[' '!' -e /sys/class/net/ovs_eth1/device/driver ']'
+ continue
+ for interface_name in ${all_interface_names}
+ [[ -n '' ]]
+ '[' '!' -e /sys/class/net/ovs-system/device/driver ']'
+ continue
+ for interface_name in ${all_interface_names}
+ [[ -n '' ]]
+ '[' '!' -e /sys/class/net/sit0/device/driver ']'
+ continue
+ for interface_name in ${all_interface_names}
+ [[ -n '' ]]
+ '[' '!' -e /sys/class/net/syno_ovs_bonds/device/driver ']'
+ continue
+ /sbin/rmmod /var/packages/aqc111/target/aqc111/aqc111.ko
rmmod: ERROR: Module aqc111 is not currently loaded
+ true
+ '[' -e /var/packages/aqc111/target/aqc111/usbnet.ko ']'
+ /sbin/rmmod /var/packages/aqc111/target/aqc111/usbnet.ko
rmmod: ERROR: Module usbnet is not currently loaded
+ true
+ '[' -e /var/packages/aqc111/target/aqc111/mii.ko ']'
+ /sbin/rmmod /var/packages/aqc111/target/aqc111/mii.ko
rmmod: ERROR: Module mii is not currently loaded
+ true
+ exit 0
ash-4.4#

[bb-qq]

Could you attach the entire log of /volume1/@appdata/aqc111/log/start-stop-status.log? I need a start entry, but the above only includes a stop entry.

[jameslashmar]

Apologies for the delay, i've been on holiday - here you go!

start-stop.log synopkg.log

[bb-qq]

+ synonet --dhcp ovs_eth2
synonet.c:393 Failed to read '/sys/class/net/ovs_eth2/speed'
Host Name: Oracle
Network interface: ovs_eth2
DHCP
IP:
Mask:
Gateway: 10.198.6.1
DNS: 208.67.222.222
MTU Setting: 9000

This log indicates that something is preventing DHCP from working properly.

Please follow this documentation and enable hot-plugging to start the driver. Then, could you try to assign a fixed address after that? https://github.com/bb-qq/r8152/wiki/Troubleshooting#hot-plugging-does-not-work

[jameslashmar]

OK that did something. The lights on the device are now lit up and the adaptor is showing under network. I've manually set it's ip etc.

Weirdly, despite the .spk being stuck, the adaptor is still listed.

I still have vSwitch installed here and Virtual Machine Manager and Container Manager running. Could they be affecting this install?

Here's the ssh log from me starting with the .spk completely uninstalled.

jay@Oracle:/var/packages/aqc111/target/aqc111$ sudo bash /var/packages/aqc111/scripts/install-udev-rules
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
bash: /var/packages/aqc111/scripts/install-udev-rules: No such file or directory
jay@Oracle:/var/packages/aqc111/target/aqc111$ sudo install -m 4755 -o root -D /var/packages/aqc111/target/aqc111/spk_su /opt/sbin/spk_su
install: cannot stat '/var/packages/aqc111/target/aqc111/spk_su': No such file or directory
jay@Oracle:/var/packages/aqc111/target/aqc111$ sudo install -m 4755 -o root -D /var/packages/aqc111/target/aqc111/spk_su /opt/sbin/spk_su
jay@Oracle:/var/packages/aqc111/target/aqc111$ ls
jay@Oracle:/var/packages/aqc111/target/aqc111$ sudo bash /var/packages/aqc111/scripts/install-udev-rules
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
job-working-directory: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
ln: failed to create symbolic link '/usr/lib/udev/rules.d/51-usb-aqc111-net.rules': File exists
jay@Oracle:/var/packages/aqc111/target/aqc111$ sudo /var/packages/aqc111/scripts/start-stop-status start
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
++ dirname /var/packages/aqc111/scripts/start-stop-status
+ script_root=/var/packages/aqc111/scripts
++ realpath -m /var/packages/aqc111/scripts/..
+ package_root=/var/packages/aqc111
++ basename /var/packages/aqc111
+ driver_name=aqc111
+ driver_root=/var/packages/aqc111/target/aqc111
+ log_root=/var/packages/aqc111/var/log
+ mkdir -p /var/packages/aqc111/var/log
job-working-directory: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
+ exec
++ tee -a /var/packages/aqc111/var/log/start-stop-status.log
job-working-directory: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
+ echo ----------
----------
+ date
job-working-directory: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
Tue Sep 24 01:58:48 PM IST 2024
+ grep -E '^(version|create_time)' /var/packages/aqc111/INFO
job-working-directory: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
version="1.3.3.0-12"
create_time="20230715-10:16:47"
+ echo start
start
+ case $1 in
+ '[' -e /var/packages/aqc111/scripts/apply-memory-setting ']'
+ sh /var/packages/aqc111/scripts/apply-memory-setting
job-working-directory: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
+ '[' -w /sys/module/usbcore/parameters/autosuspend ']'
+ echo -1
++ count_usb_interfaces
job-working-directory: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
++ wc -l
++ grep /usb
++ ls -l /sys/class/net/
+ initial_count=1
+ '[' -e /var/packages/aqc111/target/aqc111/mii.ko ']'
+ /sbin/insmod /var/packages/aqc111/target/aqc111/mii.ko
job-working-directory: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
insmod: ERROR: could not insert module /var/packages/aqc111/target/aqc111/mii.ko: File exists
jay@Oracle:/var/packages/aqc111/target/aqc111$

[bb-qq]

Is the situation the same after rebooting? I have vSwitch and those apps enabled in my environment, so that probably has nothing to do with it.

[jameslashmar]

Yeah, i had tried that.

I just tried again too. This time i noticed the system checkup was flagging a few things in terms of security like scripts etc to boot with and also entware. I fixed all off these, removed the .spk and rebooted. After the reboot this time the adaptor disappeared.

I tried to install the spk again and it failed. I closed out of the install settings (otherwise you are stuck in the repair loop), then uninstalled the spk, rand the sudo command and tried manual install again. It failed. So i tried running the sudo command while in the install dialogue after it fails, but then it still fails again on the second try.

Running the start stop command (sudo /var/packages/aqc111/scripts/start-stop-status start) allows the adaptor to show up and be used. So this problem seems directly related to the spk somehow?

If i run the sudo command with -v, this is what i get

jay@Oracle:/$ sudo install -m 4755 -o root -D /var/packages/aqc111/target/aqc111/spk_su /opt/sbin/spk_su -v
removed '/opt/sbin/spk_su/spk_su'
'/var/packages/aqc111/target/aqc111/spk_su' -> '/opt/sbin/spk_su/spk_su'

Latest dmesg dmesg.txt

Latest start/stop

jay@Oracle:/$ sudo /var/packages/aqc111/scripts/start-stop-status start
Password:
++ dirname /var/packages/aqc111/scripts/start-stop-status
+ script_root=/var/packages/aqc111/scripts
++ realpath -m /var/packages/aqc111/scripts/..
+ package_root=/var/packages/aqc111
++ basename /var/packages/aqc111
+ driver_name=aqc111
+ driver_root=/var/packages/aqc111/target/aqc111
+ log_root=/var/packages/aqc111/var/log
+ mkdir -p /var/packages/aqc111/var/log
+ exec
++ tee -a /var/packages/aqc111/var/log/start-stop-status.log
+ echo ----------
----------
+ date
Tue Oct 15 06:49:14 PM IST 2024
+ grep -E '^(version|create_time)' /var/packages/aqc111/INFO
version="1.3.3.0-12"
create_time="20230715-10:16:47"
+ echo start
start
+ case $1 in
+ '[' -e /var/packages/aqc111/scripts/apply-memory-setting ']'
+ sh /var/packages/aqc111/scripts/apply-memory-setting
vm.min_free_kbytes = 524288
+ '[' -w /sys/module/usbcore/parameters/autosuspend ']'
+ echo -1
++ count_usb_interfaces
++ wc -l
++ grep /usb
++ ls -l /sys/class/net/
+ initial_count=0
+ '[' -e /var/packages/aqc111/target/aqc111/mii.ko ']'
+ /sbin/insmod /var/packages/aqc111/target/aqc111/mii.ko
+ '[' -e /var/packages/aqc111/target/aqc111/usbnet.ko ']'
+ /sbin/insmod /var/packages/aqc111/target/aqc111/usbnet.ko
+ /sbin/insmod /var/packages/aqc111/target/aqc111/aqc111.ko
+ '[' -r /usr/lib/udev/rules.d/51-usb-aqc111-net.rules ']'
+ exit 0
jay@Oracle:/$

[jameslashmar]

Updating to DSM 7.2.2-72806 fixes this!