Change Request Revamp

[Joshua-Lakusta]

As a student I need to be able to change all aspects of my full time application in order to manage the increased complexity of the full time assessment.

Overview This is flagged as an issue due to the complexity of the current change request processes and a need to create a more streamlined process due to the sheer number of items that need to possibly be changed in a full time application.

Feature overview

Key outcome features

• Ability for the student to access a change function from the application section that allows for a post COE edit that will follow all workflows.
• this change would trigger down stream behaviors except for exception and income validation. Parent, partner, and PIR processes would take place prior to it being ready for ministry approval
• Ability to flag when a change has occurred to any question in the app and flag it in some way when change request is submitted
• Net new UI section for ministry review of these changes
• Treat as new reassessment
• reuse the dynamic data
• get entire app data and save in a new spot
• creating new relations in the data base

Sub features

• view edit history
• map related questions to higher level actions (eg. which questions effect PIR or each exception type)
• stop edit retrigger of unchanged workflow items (exception, partner declaration, parent declaration, and PIR)

Additional tasks

• rename current change request tab back to appeals to reuse current change request process for future true appeals work (step parent waiver)
• disable current change request processes

Workflows:

Workflow of data collection for submitted change request