CITZ IMB Community information tool issue

bcgov / cloud-pathfinder

This is the technology and UX backend repo for the cloud pathfinder ZenHub task board

https://app.zenhub.com/workspaces/cloud-pathfinder-5e4dbb426c3c6af8dcbf06a7/board?repos=241742911

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CITZ IMB Community information tool issue #1051

Closed sid-gov closed 2 years ago

sid-gov commented 3 years ago

Describe the bug CITZ IMB team does not have backend support for their tool that has been transitioned to the Azure workspace. They are not able to update certain files and are seeking support from NTT to help resolve this. NTT will be digging into logs and will be giving us an indicator for the cause/account to look for to resolve the update issue

Additional context This is the CITZ IMB Community information tool (CIT).

Definition of done

Working with IMB, NTT to resolve this
Once cause is provided from NTT, Investigate and define new tickets accordingly

ActionAnalytics commented 3 years ago

Might unblock soon as the team is appearing to have their resources almost prepared

jon-mc-git commented 3 years ago

Unblocked.. NTT now engaged with ICT on CIT and we're troubleshooting

ActionAnalytics commented 3 years ago

Pending confirm from team that they're done

ActionAnalytics commented 2 years ago

jon-mc-git commented 3 days ago

Issue was fixed. Client should get shortly with summary of lessons learned on the issue experienced.

Client was also advised that they need to bring this into the Azure SEA when it is up and that they should plan for it if it is viewed that the CIT application is something that will be kept longer term. Closing ticket.