Describe the Issue
Document operational processes, incident management and change management procedures.
Additional Context
Olena's initial message in MS Teams:
The team needs to document our operational processes. As more teams onboarding into AWS, it is a matter of time before someone asks to see our incident management and change management procedures similar to what the Private Cloud team has. Can you please check if this is something that AWS team can help us put together as part of the Operational Review?
https://app.mural.co/t/platformservices5977/m/platformservices5977/1634255277439/1b98fb52f1a179cbc324f525ca343761b26ee8cd?sender=u1d0b96ff3161eda8f0f38743Acceptance Criteria
Describe the Issue Document operational processes, incident management and change management procedures. Additional Context Olena's initial message in MS Teams: The team needs to document our operational processes. As more teams onboarding into AWS, it is a matter of time before someone asks to see our incident management and change management procedures similar to what the Private Cloud team has. Can you please check if this is something that AWS team can help us put together as part of the Operational Review? https://app.mural.co/t/platformservices5977/m/platformservices5977/1634255277439/1b98fb52f1a179cbc324f525ca343761b26ee8cd?sender=u1d0b96ff3161eda8f0f38743 Acceptance Criteria