Closed iman-jamali-fw closed 8 months ago
updated on Oct 11:
I've conducted a thorough investigation into a discrepancy issue related to SL (Service Level) submissions. This investigation involved comparing all the SL submissions from various data sources, including Formio MongoDB, API PostgresDB, Camunda PostgresDB, and ODS. The comparison focused on key elements such as creation and last update timestamps, application status, and critical content. Here's what I discovered:
There were seven cases where the data in ODS did not reflect the latest changes from DGJ. To resolve this, I manually updated these seven cases in ODS to include the latest information from DGJ.
The seven impacted submissions can be categorized as follows with link and applicationIds:
applicationId: 60423 link: https://digital-journeys.apps.silver.devops.gov.bc.ca/form/64754420faabe6b3fc9a5abb/submission/65033f19889f59029db5bf0c
applicationId: 60428 link: https://digital-journeys.apps.silver.devops.gov.bc.ca/form/64754420faabe6b3fc9a5abb/submission/65033e2c889f59029db5bd69
applicationId: 54092 link: https://digital-journeys.apps.silver.devops.gov.bc.ca/form/64754420faabe6b3fc9a5abb/submission/64b16b55e0e06917f21423f9
applicationId: 58225 link: https://digital-journeys.apps.silver.devops.gov.bc.ca/form/64754420faabe6b3fc9a5abb/submission/64e55093e0e06917f21c5b1a
1/ load balancing issue - happened between submission need to investigate further - keep an eye on telework 2/ Character replacement script added to cold and flu 3/ Writing/updating in workflow processing of data is lost in between data
This is a mentoring tix not explore so closing ticket
closing as stella suggested above
Document all production issues that happened and lessons learned.