Closed JohnamLane closed 2 years ago
If we already have a tix for this, please mark as duplicate and move to done.
@trishreimer @JohnamLane @magszymanski Process reviewed with Service BC Process overview/demo complete Test access granted Draft Quick User Guide under review by Service BC https://docs.google.com/presentation/d/1JkqEcCT0Oi3IufFupo3L1ktBifRlLZO3/edit#slide=id.g144d65bae7a_0_24
SBC Staff conduct certain searches on behalf of clients and in some cases they send paper search requests to 940 on behalf of clients.
As a result, they are a key stakeholder for this product and their staff will require an overview of MVP, as well as a basic guide on how to use the new search product.
Important Note SBC staff are very busy and unable to train extensively between July and September Ample lead time should be planned for in getting them up to speed.
Current state summary of what services they take part in. supplied by Crystal Smith of SBC.