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Partial refund request of priority fee for NR 2302425 #21651

Open pstemkens opened 3 months ago

pstemkens commented 3 months ago

ITOPS-110382 - Partial refund request of priority fee for NR 2302425 This was confirmed by John lane that this priority fee refund of 100$ is something the modern team will take care of and is not something the BCOL team will refund as If refunds are actioned directly in BCOL then the modernized Pay records won’t match anymore. The business authorized this priority fee refund of 100 for the NR 2302425

BC Online Account Number: 742750

https://api.zenhub.com/attachedFiles/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBOUEzQlE9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--13bc2004ee3592c43e031b46b5d7f1d2828a4e4c/payment-receipt-451005 %282%29.pdf

ITOPS ticket: https://app.zenhub.com/workspaces/ops-60f8556e05d25b0011468870/issues/gh/bcgov-registries/ops-support/3979

pstemkens commented 3 months ago

@JohnamLane can we review this today?

JohnamLane commented 3 months ago

Next steps:

  1. Ask a dev how we can manually update our pay record to show that a partial refund has take place
  2. Check in with BCOL HD to confirm who should action the partial refund on the mainframe
  3. Confirm which information that the BCOL HD needs when we send these over
  4. Prepare a summary of the process for all the teams - IT Ops, BCOL HD, Registries Staff, Lab ops, Relationships
pstemkens commented 3 months ago

I have sent a note through Teams to the BCOL mainframe group to see what happens when a refund is processed by BCOL Admin. We know there is no record created in BCOL_BILLING_RECORD table, however, a daily report is generated with these transaction types = RFND and is emailed to FIN.