Closed Kaineatthelab closed 5 years ago
ROADMAP FEATURES
Maintenance Filing
a. As a basic user log in
b. As a basic user pay with Credit Card
c. As a basic user I want guidance in filing
d. As a basic user I want to File Annual Report
e. As a basic user I want to file Director Change
f. Document Output Solution
g. *As a basic user I want to file a Registered Office Address Change
Dashboard a. As a basic user I want to access my filed documents b. As a basic user I want to track my filings and status c. AS a basic user I want to receive and choose Notifications – Email/SMS/Mail d. AS a basic user I want a user profile e. As a basic user I want other payment solutions f. As a staff member I want to access documents and outputs g. As a manager I want a way to view stats and metrics h. As a basic user I want to use Devices – Phone & Tablet
Incorporation a. As a basic user I want to capture all required legislated data b. As a basic user I want to extra provincially register in BC c. As a basic or premium user, I want to get a Cooperative name d. As a basic or premium user I want a receipt for my transaction e. As a basic user I want certified copies of certificate of incorporation electronically f. As a premium user I want to be able to manage and pay for multiple clients g. As a supervisor I want to be able to manage the work flow and que
Premium User Journey a. As a premium user I want to access, manage and pay for multiple clients b. As a premium user I want access to advanced filing tracking and searching
Additional Filings a. As a user I want to Continuation In/out b. Change of Name c. Amalgamation d. Dissolution/Cancel e. Liquidation f. Restoration/Reinstate g. Conversion/Alteration h. Transition to legislation
DRAFT VISION STATEMENT For Cooperatives associations wanted to be recognized under the cooperatives act and gain……. Cooperatives online is a website that enables Cooperatives to incorporate and maintain their legal entity with BC Government online. Unlike the current paper process our product provides;
SUCCESS CRITERIA
Self Service a. As per Government Standard (Thor)
STP Customer Journey - Customer received documents a. Less than 10% intervention from Service BC staff i. Corrections (error rate after filing) ii. Call Centres iii. Emails iv. 90% electronic filings
One Authentication service for coops supports a. One time affiliation b. Basic User c. Premium User d. Pro Data User e. Out of Jurisdiction User
Online Payment Supports a. Credit Card b. Pre-Authorized Debit c. Interac Online
Premium User Fast track a. Filing should take the same time or less as current Online System b. #% positive feedback from survey
Basic User Guidance a. Reduction of application abandonment rate by #% b. Less than #% calls or emails for help with the system c. #% positive feedback from survey
Access to certified documents online a. All electronic filed documents are available online
User dashboard for maintaining companies a. Reduce restorations due to involuntary dissolutions reduced by #% (within 12 months) b. Annual Reports – Decreased delinquent ARs c. Address Changes i. 90% Reduction in paper filings ii. Lower error rate than existing systems d. Directors i. 90% Reduction in paper filings ii. Lower error rate than existing systems
Mobile and Tablet a. Available as per Government Standard
Create roadmap for COOPS including Payment and Authentication
Description:
Roadmap should not reflect dates Roadmap should include the overall vision
Acceptance / DoD: