QA: ETC for "Contact Information Page" (Add Another Contact)

[rstens]

Exploratory Testing Charter for "Contact Information Page" (Add Another Contact)

Mission:

Explore the functionality of adding a secondary contact to the STRR Form. Focus on usability, field validation, and ensuring compliance with the business rules that allow users to add and edit a secondary contact. Test limitations on adding only one secondary contact and the behavior when the secondary contact information is left blank.

Focus Areas:

1. Adding a Secondary Contact:

   • Verify that the user can successfully add a secondary contact by clicking the "Add another contact" button.
   • Ensure that when the secondary contact form is opened, all fields are initially blank, allowing users to enter the secondary contact’s details.
   • Confirm that if the user does not input any information, the form is not validated or saved.

2. Field Validations:

   • Check that required fields such as First Name and Last Name for the secondary contact cannot be left blank.
   • Ensure that the Date of Birth field for the secondary contact is optional, in contrast to the primary contact.
   • Validate the secondary contact’s information using the same rules as the primary contact for fields like Address, Phone Number, and Email.

3. Form Behavior and Limitations:

   • Test that only one secondary contact can be added, and after adding one contact, the "Add another contact" button is no longer available.
   • Verify that users can edit all fields of the secondary contact information, including the Contact Name, Contact Details, and Mailing Address.

4. Address Lookup:

   • Ensure that the address fields for the secondary contact trigger the Canada Post Address Complete lookup when the user starts typing.
   • Test the behavior of default values for Country (Canada) and Province (BC) and check if users can change these fields if needed.

5. Optional Secondary Contact:

   • Simulate scenarios where the host chooses not to add a secondary contact. Ensure that no validation occurs on the secondary contact fields if they are left empty.

6. UI/UX Validation:

   • Confirm that the design follows the Figma specifications for the secondary contact section, including spacing and layout, to ensure the form doesn’t become too long or cluttered.
   • Test the form's behavior on both desktop and mobile views, ensuring responsiveness and correct layout for each.

Key Variations:

• Test adding, editing, and deleting the secondary contact to verify the flexibility of the form.
• Simulate cases where users attempt to leave required fields blank for the secondary contact and observe the validation messages.
• Explore the workflow where users decide not to add a secondary contact and ensure the form behaves as expected without validation errors.

Deliverables:

• Document any issues related to adding or editing the secondary contact, including problems with validations, navigation, or the address lookup.
• Highlight discrepancies between the expected UX design and the actual implementation, especially in cases where the form may become too long.
• Capture any usability concerns, such as confusion around the secondary contact or the interaction with the "Add another contact" button.

[rstens]

• [x] Done

Session 1: Adding a Secondary Contact

• Focus: Validate the process of adding a secondary contact.
• Scope: Verify that users can add a secondary contact using the "Add another contact" button. Ensure that all fields are blank initially and that no information is saved if left blank.
• Goal: Confirm correct behavior when adding a secondary contact and identify any issues with the initial form state.

Documentation

Time Spent: 15 Tester: Jason

What did you Test?

• [x] Verified that users can add a secondary contact using the "Add another contact" button.
• [x] Verified that all fields are blank initially and that no information is saved if left blank.
• [x] Verified that if all fields are left blank and no information is saved, the "Required" fields are all correctly identified

Any observations you want to share?

• Nothing exceptional

Bug Report References:

• Nothing exceptional

[rstens]

• [x] Done shaanjot

Session 2: Field Validations for Secondary Contact

• Focus: Ensure proper field validation for secondary contacts.
• Scope: Validate that required fields (e.g., First Name, Last Name) cannot be left blank and that Date of Birth is optional. Ensure the same validation rules as primary contact for Address, Phone Number, and Email.
• Goal: Confirm validation rules for required and optional fields for the secondary contact.

Documentation

Time Spent:

What did you Test?

• DOB reasonable range validation Has been reported before
• First name alphabet validation
• Phone number length validation
• Email validation failure
• Mailing address - City and province validation

Any observations you want to share?

Bug Report References: @shaangill025 Waiting for Bug report reference

[rstens]

• [x] Done

Session 3: Form Behavior and Limitations

• Focus: Validate form behavior and the limitation on adding contacts.
• Scope: Test that only one secondary contact can be added and that the "Add another contact" button disappears afterward. Verify that all fields of the secondary contact can be edited.
• Goal: Ensure compliance with business rules for contact limits and validate editability of secondary contact fields.

Documentation

Time Spent:

What did you Test?

• Adding a Secondary Contact Information by filling out the information in the fields
• Negative testing (input incorrect data)

Any observations you want to share?

Issue 1

• All fields have validation issues - all fields have incorrect data, but the validation errors are not showing
• Can by-pass all validations (if any) that are currently in place

Issue 2

• Changing the County in the Mailing Address does not clear the fields (which I think it should)

Issue 3

• Clicking 'Remove X' secondary contact button does not clear the fields

Issue 4

• 'Remove X' secondary contact button is not accessible by keyboard (Tab)

Bug Report References:

• https://app.zenhub.com/workspaces/strr-65b2a7146835aa0cdf315b79/issues/gh/bcgov/entity/23723

[rstens]

• [x] Done Shaanjot

Session 4: Address Lookup for Secondary Contact

• Focus: Verify address lookup functionality for secondary contacts.
• Scope: Test the Canada Post Address Complete lookup for secondary contact addresses. Validate default values for Country (Canada) and Province (BC) and confirm they can be changed if needed.
• Goal: Confirm that address lookup works correctly and users can edit default address values.

Documentation

Time Spent:

What did you Test? Address auto complete

Any observations you want to share? If I use Canada Post auto complete to fill a out of Canada address, go to another stepper section and then come back to Contact Information stepper section The country should be India but it always resets to Canada This has been reported before

Bug Report References: No new bugs to report.

[rstens]

• [x] Done

Session 5: Optional Secondary Contact

• Focus: Validate behavior when no secondary contact is added.
• Scope: Simulate scenarios where no secondary contact is added and ensure that no validation is triggered for secondary contact fields if left empty.
• Goal: Ensure that the form functions correctly without a secondary contact and that no unnecessary validation occurs.

Documentation

Time Spent: 5 min

What did you Test? secondary contact validation

Any observations you want to share? When secondary contact not selected it did not ask for info. I also selected add another contact and then removed it and it allowed me to remove it and proceed to submitting. However when I tried to submit I get an error as this: NOTE: I filled British Columbia instead of BC { "details": [ { "context": [], "json_path": "$.registration.primaryContact.mailingAddress.province", "message": "'British Columbia' is too long", "relative_path": [ "registration", "primaryContact", "mailingAddress", "province" ] } ], "message": "Invalid request" }

Bug Report References: https://app.zenhub.com/workspaces/strr-65b2a7146835aa0cdf315b79/issues/gh/bcgov/entity/23719

[rstens]

• [x] Done

Session 6: UI/UX Compliance for Secondary Contact Section

• Focus: Validate UI/UX elements for the secondary contact section.
• Scope: Confirm that the layout and spacing follow Figma specifications. Test the form’s behavior on desktop and mobile views to ensure responsiveness and proper layout.
• Goal: Identify any discrepancies between expected design and actual implementation, focusing on layout and responsiveness.

Documentation

Tester: Andy Time Spent: 15 min

What did you Test?

• Compared desktop & mobile layout to Figma design

Any observations you want to share?

Desktop:

• Nothing new to add since the last session

Mobile:

• Breadcrumb is not responsive according to Figma design
• Help buttons need mobile design (the 2 buttons should probably stack vertically instead)
• Section title (e.g., 'Primary Contact Information') not properly left-aligned
• Fieldset legend (e.g., 'Your Name', 'Date of Birth', 'Canada Revenue Agency Identifier', etc.) not bolded
• Missing horizontal divider below "This is your legal name..."
• After adding secondary contact, space between 'Secondary Contact Information' section and 'Next' button bar is too large

Bug Report References: https://app.zenhub.com/workspaces/strr-65b2a7146835aa0cdf315b79/issues/gh/bcgov/entity/23727

[rstens]

• [x] Done

Session 7: Key Variations and Edge Cases

• Focus: Explore different scenarios related to secondary contact handling.
• Scope: Test adding, editing, and deleting the secondary contact. Simulate leaving required fields blank and verify validation messages. Explore the workflow where no secondary contact is added.
• Goal: Ensure flexibility of the form and identify any issues with validation or unexpected behavior.

Documentation

Time Spent: 10 min

What did you Test?

• Add Secondary Contact
• Edit Add Secondary Contact
• Delete Add Secondary Contact
• Enter variations of data, test validations

Any observations you want to share?

• I can submit identical and primary contacts, we should should be validation those
• Address Line 2 shows up as undefined in application-details after submission

Bug Report References: https://app.zenhub.com/workspaces/strr-65b2a7146835aa0cdf315b79/issues/gh/bcgov/entity/23726 https://app.zenhub.com/workspaces/strr-65b2a7146835aa0cdf315b79/issues/gh/bcgov/entity/23725