rstens
commented
2 hours ago Session 1: Payment Workflow
- Focus: Validate the end-to-end payment process, including successful and failed payments.
- Scope: Ensure the payment workflow starts correctly from the "Review and Submit" page, shows appropriate payment methods, and captures the payment timestamp. Validate recovery options when payments fail.
- Goal: Confirm smooth payment handling, with accurate status updates for both successful and failed payments.
Documentation
- Time Spent:
- What did you Test?
- Any Observations You Want to Share?
- Bug Report References:
Session 2: Fee Calculations and Application Flow
- Focus: Test the accuracy of fee calculations based on rental type, number of rooms, and promotional discounts.
- Scope: Ensure that fee changes dynamically reflect on the Review page and that receipts display accurate service charges. Validate the promotional 50% fee discount.
- Goal: Confirm accurate fee calculations, dynamic updates, and correct receipt generation.
Documentation
- Time Spent:
- What did you Test?
- Any Observations You Want to Share?
- Bug Report References:
Session 3: Accessibility Testing
- Focus: Ensure that the payment flow meets accessibility standards for all users.
- Scope: Test keyboard navigation, screen reader compatibility, and high-contrast mode. Validate that all interactive elements are accessible via Tab, Enter, and Space keys.
- Goal: Confirm compliance with WCAG 2.1 standards, ensuring that all users can interact with the payment system seamlessly.
Documentation
- Time Spent:
- What did you Test?
- Any Observations You Want to Share?
- Bug Report References:
Session 4: Global Usability and Data Handling
- Focus: Validate performance and usability across different devices and network speeds.
- Scope: Ensure pages load within 2 seconds on standard connections and prioritize critical elements under low-speed conditions. Verify that the system is mobile-responsive.
- Goal: Ensure reliable performance and a consistent user experience across all environments.
Documentation
- Time Spent:
- What did you Test?
- Any Observations You Want to Share?
- Bug Report References:
Session 5: Business Rules Validation
- Focus: Validate business rules related to fees, payment methods, and status handling.
- Scope: Confirm fee amounts based on rental type and account type. Verify that premium users can only pay by credit card. Ensure failed payments result in a "Payment Due" status and prevent auto-approval.
- Goal: Ensure all business rules are enforced and reflected accurately throughout the payment flow.
Documentation
- Time Spent:
- What did you Test?
- Any Observations You Want to Share?
- Bug Report References:
Session 6: Edge Case Handling and Dynamic Fee Changes
- Focus: Explore edge cases and test the system’s handling of multiple fee changes.
- Scope: Verify that fee changes made on the property details page are accurately reflected on the Review page. Test the system’s ability to handle multiple fee changes before submission.
- Goal: Identify any issues or inconsistencies during dynamic fee updates.
Documentation
- Time Spent:
- What did you Test?
- Any Observations You Want to Share?
- Bug Report References:
🧭 Exploratory Testing Charter: Payment and Fee Management
🎯 Purpose
Explore the payment workflow to ensure correct functionality, user experience, accessibility, and data accuracy. Validate that hosts can complete payments, handle failed payments, and view accurate fees across all relevant pages.
🔍 Key Areas to Explore
1️⃣ Payment Workflow
🌟 Scenarios:
Successful Payment:
Given session is active and the host clicks "Submit and Pay",
Then the host sees payment options and fee details.
When payment succeeds, status changes to "Paid," and the application moves to the approval queue.
Failed Payment:
Given the payment attempt fails,
Then the host sees a "Try Again" or "Go Back" option.
When the host retries successfully, status changes to "Paid."
2️⃣ Fee Calculations & Application Flow
🌟 Scenarios:
Dynamic Fee Updates:
Given the host changes rental details,
Then the fee widget on the Review page updates accurately.
Receipt Validation:
Given a completed payment,
When navigating to Application Details,
Then the correct fee and service charge appear on the receipt.
3️⃣ Accessibility Testing
Ensure compliance with accessibility standards for keyboard navigation, screen readers, and low vision users.
🌟 Scenarios:
Keyboard Navigation:
Given a keyboard user navigates with the Tab key,
Then all interactive elements are accessible and actionable using Enter/Space.
Screen Reader Support:
Given a screen reader user navigates the payment page,
Then all elements have appropriate alt texts and semantic headings.
High Contrast Mode:
Given a user enables high-contrast mode,
Then content remains readable and layout consistent.
4️⃣ Global Usability & Data Handling
🔑 Business Rules Summary
Correct Fee Display:
Premium Accounts: Credit card payment enforced for premium users.
Failed Payments:
🛠️ Exploration Checklist
🚀 Goal
Ensure payment flow is seamless, intuitive, and accessible, with correct fee handling and status updates to provide a reliable user experience.