Wrong link for "Review account" in staff notifications for new account approvals

[sandragornall]

Describe the bug in current situation When staff receive notifications to approve a new account, the email contains a "Review account" link that does not work. See Jira ticket for more details and screenshots.

Travis shared the following:

     context_path = f"review-account/{task.id}"
        app_url = f"{g.get('origin_url', '')}/"
        review_url = f"{app_url}/{context_path}"

probably change that to origin_url = request.environ.get("HTTP_ORIGIN", "localhost")

or use a secret instead?

[ozamani9gh]

Description

Hello IT Ops Team,

Please see the following request/issue:

Request Details:

Staff Full Name: BC OnLine Admin , Cheryl Hall

Send all replies to: bconline@gov.bc.ca

Date & Time of Issue: November 5,2024

Team Lead – Wendy Flynn – wendy.flynn@gov.bv.ca

Which Platform: BCROS – New Platform

Detailed Description of Issue: Our unit receives auto notifications ( see two attachments ) when we approve new applications. We are receiving an error message when we client on the Review account button within the notifications.

Troubleshooting and what has been tried: I attempted different browsers and same error – I have taken screen shots of the two error messages we have been getting – This have been ongoing for 3 weeks.

Priority Considerations:

Affected Users: Make email high priority All auto notifications for new applications.

Impact on Business Operations: Yes

Screen Shots: Full Screen showing error [including URL/Web address] – 4 attachments

Regards,

Cheryl Hall

Client Account Administrator, BC OnLine & SBC Connect

Contact Centre Services – Service BC & Government Digital Experience

Ministry of Citizens’ Services

Phone Toll Free: 1-800-663-6102 | Web: http://www.servicebc.gov.bc.ca

“Access to government services made easy”