This ticket created after Olga discussed issue with Sarah E
Scerario:
Incorporate a company
Tick box for Name Translations (Note text & button appear)
Click "Add a Name Translation" button (data entry box appears)
Click CANCEL
Proceed with rest of IA filing
.....
Review & Confirm step flags the 1st step as unfinished
Click "return to this step..."
The Name Translation part is flagged in red as an issue. The user chose to CANCEL the adding of a Name Translation but did not un-check the check mark for a name translation.
This can be viewed as a confusing user experience, they canceled out of a data entry step, but they only canceled out of a sub-step.
Suggested fix - if the user hits CANCEL to abandon adding a Name Translation, if they have adding no Translations then un-check the ticky box. User can tick it again if they do in fact want to add a translation, but this will prevent users getting confused - they think they canceled something when the didn't fully cancel it.
This ticket created after Olga discussed issue with Sarah E
Scerario:
The Name Translation part is flagged in red as an issue. The user chose to CANCEL the adding of a Name Translation but did not un-check the check mark for a name translation.
This can be viewed as a confusing user experience, they canceled out of a data entry step, but they only canceled out of a sub-step.
Suggested fix - if the user hits CANCEL to abandon adding a Name Translation, if they have adding no Translations then un-check the ticky box. User can tick it again if they do in fact want to add a translation, but this will prevent users getting confused - they think they canceled something when the didn't fully cancel it.