Questions on Authy DT Process

Title of ticket: [Entity number and name] or "Account Management"

Staff Name: Joanna Barnes Staff Email: Joanna.Barnes@gov.bc.ca

I have just created an Authy Desktop – entered the code from the BC Reg to the Authy app.

I tried to log back into BCROS with my BCeId and it is not recognizing the Code – it is treating me as a new client.

Do I have to start the whole Authy Twillio process over again???

Do I have to remove the Authy app I just loaded??

I had a client who was having a lot of issue with this and I wanted to replicated it to understand where the process fails.

If you could call me that work be good too - 778-698-4747.

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bcgov / entity