Revert identity takes user to home page - Sys Admin and Service Rep

[steffipravasi]

There are 2 issues here which becomes inconvenient for user 1) When the Revert identity button is clicked, the user is navigated to the home page. Possible to leave the user on the Switch identity page? 2) When user is switched to a different profile, he/she might click on the browser back button to go to the Switch identity page instead of revert identity button An ajax error is received when clicked on Back button from browser Private Zenhub Image

Issue for Sys admin and Service Reps

[Travis-A-Clark]

@steffipravasi I think point 2 is not something that we can fix. They need to click the revert identity button to execute the script required to reset their access to their original permissions. Clicking back doesn't execute the script and that's why they don't have proper access and receive the ajax error. It's the same for supervisors viewing their employee's profiles.

[jessicahjwu]

Pipelines: To be estimated No sprints nor epics assigned

[jessicahjwu]

Item 2 will need to be further discussed, we will only be looking at a solution for item 1 in this ticket (for Sys Admin and Service Rep access).