Closed swcurran closed 1 year ago
When I am connecting my Traction Tenant from my BC Wallet app on mobile, after scaning the resulting QR code with my initialized mobile wallet. I keep getting stuck with this.
I tired re-installing the app. And restarting my traction tenant. Still I am facing this issue.
@AnmolSirola — this happens sometimes, but usually the connection completes anyway. You can check in your Traction Tenant to see if the status of the connection is “active”. If so, you are good to go. You can also check in the BC Wallet by clicking the “Go back to home” button (in your image), clicking the menu (top left — the three horizontal lines), “Contacts” and you should see your connection with your Traction Tenant. Try typing in a message and seeing if it is sent/received by Traction.
Hope that helps!
@swcurran This is exactly what happened, the status now shows as 'active'. Thank for helping :)
Same problem here, but not having the chance to get the "active".
This is a wallet behavior's, the wallet will stay in this state until it receives a credential. The connection is created however the UI stays on that screen
I retried with a multi-use connection and it worked fine. And I got really quickly the green active label in Traction.
Are you guys using the latest mediator update? Like using askar instead of indy? This seems like an issue regarding the mediator.
Are you guys using the latest mediator update? Like using askar instead of indy? This seems like an issue regarding the mediator.
The mediator we are using is using the latest version of ACA-Py and askar for secure storage.
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