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bchretien / AlienFxLite

:alien: A keyboard color management tool for Alienware laptops (written in Java with a C++ native library).
BSD 3-Clause "New" or "Revised" License
71 stars 14 forks source link

Error on M17x R4 #2

Closed Robfz closed 8 years ago

Robfz commented 8 years ago

Hi, I am trying to use the program on a M17x R4. I am getting the following error:

" The application was unable to communicate with the alienfx device. The device is not present, or the application lacks sufficient rights to access the device."

According to the console output, the device is found: 

Device found: 187c:0520

Also, this is the output of 'sudo lsusb | grep -i alien':

$ sudo lsusb | grep -i alien
Bus 003 Device 003: ID 187c:0520 Alienware Corporation

Thanks.

bchretien commented 8 years ago

Does your user have the proper USB rights, or did you run the program with sudo?

Robfz commented 8 years ago

Ran the program with sudo.

bchretien commented 8 years ago

Ok my bad, I had a controller for the M17x R3 locally, but it was not pushed and has not been tested yet. Apparently the M17x R4 has the same id (0x0520), so it should work with it. Feel free to test with the latest commit, and report any issue.

Robfz commented 8 years ago

It is working! Will report any issue. Thanks.

bchretien commented 8 years ago

Ok, I'm closing this issue. Feel free to reopen it for any related problem.