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bdecentgmbh / moodle-mod_videotime

The Video Time product family is a set of plugins to integrate videos into moodle courses.
http://bdecent.de/videotime
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Failure after install #19

Closed nachoporque closed 3 years ago

nachoporque commented 4 years ago

Hi, got the pro version of Videotime, i have installed it in a non production site, all has gone ok but after installation i am not able to add a new activity in my course and i only get the message that there is an error "Invalid user". Please, you help me?

Thanks.

stefanscholz commented 4 years ago

Hi!

Sorry to learn that you have issues on your site. I can't think of an error message related to "invalid user" from video time, therefore can you please provide more details, most importantly:

Thanks!

nachoporque commented 4 years ago

Hello,

Thanks for the fast answer.

Attached you can see the message, it is produced when I try to add and activity or resource, but it does not show the list of activities/resources available.

There is an error

Invalid user.

Moodle version: Moodle 3.9.2+ (Build: 20200918)

Theme: [lambda]

Video Time versions:

[cid:image002.png@01D6A17F.1ECB8060]

[cid:image003.png@01D6A17F.1ECB8060]

[cid:image004.png@01D6A17F.1ECB8060]

It’s quite weird. To be honest as this is a test LMS that i use before instlalling in the production one, it has been a long time since i do not use it and i am not 100% sure what could happen.

I will install a new Moodle, set up the same theme and install your soft so we can see if the problema appears again or no. So if you want wait for my test before diving into the code, i will let you know what happens.

Best regards.

Nacho García

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De: bdecent notifications@github.com Responder a: stefanscholz/moodle-mod_videotime reply@reply.github.com Fecha: martes, 13 de octubre de 2020, 10:51 Para: stefanscholz/moodle-mod_videotime moodle-mod_videotime@noreply.github.com CC: nachoporque nachoporque@hotmail.com, Author author@noreply.github.com Asunto: Re: [stefanscholz/moodle-mod_videotime] Failure after install (#19)

Hi!

Sorry to learn that you have issues on your site. I can't think of an error message related to "invalid user" from video time, therefore can you please provide more details, most importantly:

Thanks!

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stefanscholz commented 4 years ago

Hi Nacho,

unfortunately do not see any images in your reply. You can also send them to me directly hello@bdecent.de

Best Stefan