Can't play videos when the plugin is upgraded from 1.4

[yasada0819]

Hi,

I've just upgraded the plugin from 1.4 to 1.5, and I found all the videos do not play. As mentioned on the moodle plugin page, there is no control bar and we can not play the video.

https://moodle.org/plugins/mod_videotime ( As the post by Kent 2022/03/23

I have not tried to change the database table yet, but as the post mentioned, all “controls” columns of the previous videos are set as 0. When I added new Videotime activities it works fine, and the “controls” column is set as “1”.

Moodle: 3.9.6+ VideoTime: 1.5.0

[stefanscholz]

Hi!

We're aware of the issue and currently look into it. Sorry that we did not notice this in our testing; it seems to only affect upgrades from a certain version to 1.5.

I'll keep you updated!

Thanks Stefan

[tiptoplearning]

Hi, we have the same issue with two Moodle sites.

It is so critical because the students are not able to play the videos.

Moodle: 3.11.6+ VideoTime: 1.5.0

Thanks,

[stefanscholz]

Update: we're working on this and hope to be able to provide a fix soon.

Until then, the following temporary solutions are available:

1) manually set the controls paramenter in the databse to 1 (table: mdl_videotime) 2) for pro customers: use the general settings to force controls to 1; please also check that background is set to 0 (because background also hides the controls, mutes and autplays a video)

I'll update this issue as soon as I have news.

[karemmohsen]

Please could u guide me where i can find (table: mdl_videotime) and where to find the background control ? i have a pro account Thank you

[stefanscholz]

Hi Karem,

You can find the global settings available in pro here:

https://[yourmoodle]/admin/settings.php?section=modsettingvideotime

Best Stefan

[karemmohsen]

Hello , thanks for reply It is only show a white page and few settings under it , look at the screenshots below

[image: image.png]

[image: image.png]

On Sun, Mar 27, 2022 at 5:33 PM Stefan-Alexander Scholz < @.***> wrote:

Hi Karem,

You can find the global settings available in pro here:

https://[yourmoodle]/admin/settings.php?section=modsettingvideotime

Best Stefan

— Reply to this email directly, view it on GitHub https://github.com/bdecentgmbh/moodle-mod_videotime/issues/34#issuecomment-1079954835, or unsubscribe https://github.com/notifications/unsubscribe-auth/ARXKT7SL4DSIDSWOWVG3ARTVCCEXJANCNFSM5RNMKC3Q . You are receiving this because you commented.Message ID: @.***>

-- KAREM M.HASABOU

[stefanscholz]

Hi karem,

I don't see any images in your post.

If you only see a video time logo, then you don't have video time pro installed.

Maybe you meant Vimeo pro and not Video Time pro? The global settings I was referring to are only available for video time pro customers; it is irrelevant which Vimeo Plan you have.

Best Stefan

[karemmohsen]

Yes , i thought u talk about Vimeo pro , but now is there any alternative solution if i don't have video time pro ?

[stefanscholz]

Hi @karemmohsen, sorry for the late reply, somehow missed the notification — my apologies. Without pro, you can set the controls parameter in the database to 1 (table mdl_videotime) — see my comment from March 24th in this issue.

We've released a new version (1.5.1) a few moments ago to the moodle plugin database which contains a fix for this issue. (and three other ones which did only affect pro/business customers). See also https://github.com/bdecentgmbh/moodle-mod_videotime/releases