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bdkjones / MuzzleApp

The public bug tracker for Muzzle: muzzleapp.com
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Muzzle not working with screen recording apps in Catalina #69

Open rafiron opened 4 years ago

rafiron commented 4 years ago

When sharing my screen using hangouts via chrome (permissions granted to Google Chrome under 'Screen Recording' section in Security & Privacy settings), the app doesn't turn on the DnD. I tried with some other apps but the behaviour is the same. I've also checked that the application has been granted 'Accessibility' permissions.

Please let me know if I'm missing out on some setting or something else is needed to make the application work properly.

Here are some additional details : Chrome version : 80.0.3987.116 MacOS version : Catalina 10.15.3 Muzzle app version : Version 1.5 Build 304

bdkjones commented 4 years ago

A few people have reported this with Hangouts now. I'm looking into it!

dct65 commented 4 years ago

I've seen this same issue recently on Catalina with BlueJeans. Interesting additional bit of info is that with AdobeConnect, Muzzle still works fine on the same machine.

BlueJeans: Version 2.18.0 (2.18.0.272) MacOS: 10.15.3 (19D76) Muzzle: Version 1.5 Build 304

rafiron commented 4 years ago

@bdkjones , in one of the issues someone mentioned that muzzle should also have System events access enabled under Security & Privacy -> Automation. However, I can't see Muzzle in that section.

I tried re-installing the app but it seem to only ask for Accessibility permission and not for access to System events. Can that be an issue causing the app to not function properly ?

bdkjones commented 4 years ago

Yes. That would be an issue. Catalina is basically a giant dumpster fire of security-theater. I hope Apple course-corrects for 10.16 because the current approach is awful.

You can use this command to reset Muzzle’s security permission prompt. MacOS will allow the prompt only one time, ever. After that, there’s no way for the app to ever show you the prompt again without a hard reset using this command:

tccutil reset All com.incident57.Muzzle

Run that with Muzzle NOT running (be sure it’s really not running; not just hidden in the UI). Reboot your Mac afterwards. When you launch Muzzle, it should prompt you for security access and you’ll then have to approve it in the list.

rafiron commented 4 years ago

@bdkjones I tried the same thing previously as well (did it again just for a good measure), but when the app starts up, it only asks for Accessibility permission. I still couldn't see the app requesting System events' access. Can you check if it's the app is working properly in Catalina and if there is some workaround that can be added to ensure it gets the required events' data.

rafiron commented 4 years ago

@bdkjones do you have any other suggestions that I can try out. Or do you feel it's an issue with Catalina's under the hood security changes.

bdkjones commented 4 years ago

I have a feeling it's a Catalina thing, but I need to get some time to dig into this and look at it in depth.

geojohn23 commented 4 years ago

Hi Bryan,

Any update on fixing this? I'm also on Catalina (10.15.6 (19G73)) and Muzzle appears to never stop notifications when using Zoom, GTM, or Meet. I see Muzzle in the Security&Privacy->Privacy->Accessibility list and it's checked. For good measure, I killed Muzzle did the tccutil reset, cleared Muzzle out of the Accessibility list and started over and still Muzzle is not stopping notifications. Would really love to get this working (for all those same reasons as to why it was created).

bdkjones commented 4 years ago

If you’re not seeing Muzzle work with Zoom, you probably haven’t turned off the Zoom option that auto-toggles DND when screensharing starts. That setting conflicts with Muzzle and ends up toggling DND twice.

-Bryan

On Jul 28, 2020, at 11:15, geojohn23 notifications@github.com wrote:

 Hi Bryan,

Any update on fixing this? I'm also on Catalina (10.15.6 (19G73)) and Muzzle appears to never stop notifications when using Zoom, GTM, or Meet. I see Muzzle in the Security&Privacy->Privacy->Accessibility list and it's checked. For good measure, I killed Muzzle did the tccutil reset, cleared Muzzle out of the Accessibility list and started over and still Muzzle is not stopping notifications. Would really love to get this working (for all those same reasons as to why it was created).

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geojohn23 commented 4 years ago

THAT WAS IT! Thanks!

You are my hero.

John Will http://www.linkedin.com/in/johnwill

On Tue, Jul 28, 2020 at 12:58 PM Bryan Jones notifications@github.com wrote:

If you’re not seeing Muzzle work with Zoom, you probably haven’t turned off the Zoom option that auto-toggles DND when screensharing starts. That setting conflicts with Muzzle and ends up toggling DND twice.

-Bryan

On Jul 28, 2020, at 11:15, geojohn23 notifications@github.com wrote:

 Hi Bryan,

Any update on fixing this? I'm also on Catalina (10.15.6 (19G73)) and Muzzle appears to never stop notifications when using Zoom, GTM, or Meet. I see Muzzle in the Security&Privacy->Privacy->Accessibility list and it's checked. For good measure, I killed Muzzle did the tccutil reset, cleared Muzzle out of the Accessibility list and started over and still Muzzle is not stopping notifications. Would really love to get this working (for all those same reasons as to why it was created).

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/bdkjones/MuzzleApp/issues/69#issuecomment-665248302, or unsubscribe https://github.com/notifications/unsubscribe-auth/AQN2L4POL2RYTPYNABM24ODR54UVDANCNFSM4KXOWZQA .

paul-brenner commented 4 years ago

I don't think I understand, has this been fixed for all apps? I use Brave and google hangouts. Muzzle hasn't worked for me in Catalina. I also see Muzzle checked in Security&Privacy->Privacy->Accessibility. I've been following this issue with fingers crossed!

geojohn23 commented 4 years ago

It works for me now for Zoom and Google Meet (I could have sworn it wasn't working for Meet before, but it is now) -- here's what I did.

Open Terminal window and execute:

$ killall Muzzle $ sudo tccutil reset All com.incident57.Muzzle $ open -b com.apple.systempreferences /System/Library/PreferencePanes/Security.prefPane/

Then, in the security pane that comes up in the command above, Click to Unlock security settings, head to Accessibility and click the "-" to remove Muzzle. Launch Zoom, click settings, choose "Screen Share" settings and uncheck the option "Silence system notifications when sharing desktop". image

Then re-launch Muzzle and when it launches, approve security access.

Now - check the system's Do Not Disturb setting (click on the notification icon in the MAC toolbar and scroll up to see the DND setting) and see that it is off.
image

Now Start a Zoom session and start sharing your screen - check again now the system Do Not Disturb setting and see that it is now on.
image Exit Zoom. Check the system DND setting and it is back to off.

Now start a Google Meet and share your screen and again check the system DND setting and is now on.

So, just starting a Zoom or Meet doesn't turn on the DND -- it is only when you screen share from those that DND gets turned on.

Hope this helps

bdkjones commented 4 years ago

I haven’t tried Brave, so I can’t confirm that browser.

-Bryan

On Jul 28, 2020, at 13:43, Paul Brenner notifications@github.com wrote:

 I don't think I understand, has this been fixed for all apps? I use Brave and google hangouts. Muzzle hasn't worked for me in Catalina. I also see Muzzle checked in Security&Privacy->Privacy->Accessibility. I've been following this issue with fingers crossed!

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bdkjones commented 4 years ago

That’s correct. I can’t count the number of times folks have misunderstood that Muzzle kicks in ONLY when you start sharing your screen.

-Bryan

On Jul 28, 2020, at 14:10, Bryan Jones bryan@codekitapp.com wrote:

I haven’t tried Brave, so I can’t confirm that browser.

-Bryan

On Jul 28, 2020, at 13:43, Paul Brenner notifications@github.com wrote:

 I don't think I understand, has this been fixed for all apps? I use Brave and google hangouts. Muzzle hasn't worked for me in Catalina. I also see Muzzle checked in Security&Privacy->Privacy->Accessibility. I've been following this issue with fingers crossed!

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.

paul-brenner commented 4 years ago

I am so guilty right now. My head is hanging in the most shame. I'm that person who forgot that Muzzle only kicks in during screen sharing. Looks like the steps above to get muzzle into Security&Privacy->Privacy->Accessibility did fix things and I can confirm it works.

Not saying that you would want to do this, but would it even be possible to make Muzzle turn on DND during video calls or is it only reasonably possible when screen sharing starts?

Again, a million apologies for being one of those people who didn't even realize muzzle is completely working correctly.