Tech Office hours call and doubt clearance for external people

[ankitShogun]

Description

We need to set up a recurring tech office hours call to assist external stakeholders with their queries and doubts related to our product, Beckn. This initiative aims to provide a platform for real-time support and foster better communication and understanding of our product.

Goals

• [x] Establish a regular schedule for tech office hours.
• [x] Collect feedback and common issues to improve the product.

Expected Outcome

• A well-attended tech office hours session where external stakeholders can get their queries resolved.
• Increased satisfaction and better understanding of Beckn among external stakeholders.
• Valuable feedback and insights gathered to enhance the product.

Acceptance Criteria

• [x] At least one tech office hours session is conducted successfully.
• [x] Positive feedback is received from participants.

Mockups / Wireframes

NA

Product Name

Beckn

Domain

Onix

Tech Skills Needed

• Knowledge of Beckn's architecture and functionalities.
• Strong communication skills to explain technical concepts clearly.
• Ability to troubleshoot and resolve technical issues on the spot.

Complexity

Medium

Category

Support

Sub Category

External Stakeholder Engagement

[emmayank]

Review completed, no proof of completion required