We monitored the last execution of SAQ automation, and it is successful. Automation has picked up 9 orders from the portal and 8 new orders got created successfully in SAP.
Thank you, dear all for your prompt response to this request.
@JJmailto:jndihokubw@bacardi.com, please bear in mind the email address and process shared by Juan to get needed and timely support in case of any new issues. Thank you.
CONFIDENTIALITY NOTE. This message (including any attachments) may contain information that is privileged, confidential or otherwise protected from disclosure. If you are not the intended recipient, please immediately advise the sender by reply email that this message has been inadvertently transmitted to you and delete this email, any attachments, and all copies from your system. Thank you for your cooperation.
The issue has been resolved and coming executions will pick up the orders. Kindly let me know if you face any issues.
Sorry for the late response. We understood
from the mail chain that the issue has been sent to recipients who are not part of the current support team. Please mail to bassupport@bacardi.commailto:bassupport@bacardi.com, if you face any issue in future
CONFIDENTIALITY NOTE. This message (including any attachments) may contain information that is privileged, confidential or otherwise protected from disclosure. If you are not the intended recipient, please immediately advise the sender by reply email that this message has been inadvertently transmitted to you and delete this email, any attachments, and all copies from your system. Thank you for your cooperation.
Apologies, the team has been on an offsite this week and probably went under the radar. We’re looking at it right now. Will update you back in an hour.
In the future, please address any issues to
CONFIDENTIALITY NOTE. This message (including any attachments) may contain information that is privileged, confidential or otherwise protected from disclosure. If you are not the intended recipient, please immediately advise the sender by reply email that this message has been inadvertently transmitted to you and delete this email, any attachments, and all copies from your system. Thank you for your cooperation.
Can i please get a response concerning the automation error? We have a lot of orders that are not being transmitted to SAP and this is causing me to have to create everything manually.
Looping in @Adriana Espinelmailto:aespinel@Bacardi.com, Hello Adri, if you know anyone who could help with this please let me know as I’ve been trying since last week and still haven’t gotten an answer.
Thank you
JEAN-JAURICE NDIHOKUBWAYO
Inventory Planner • Supply & Logistics, BACARDI CANADA INC.
5524 St. Patrick, Suite 400 Montreal, Quebec H4E 1A8
Exception raised during Direct Login in SAQ portal. Please find the details below:
session not created: This version of ChromeDriver only supports Chrome version 97 Current browser version is 81.0.4044.138 with binary path C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (SessionNotCreated)
ARUNASALAVADIVU
commented
1 year ago
SysAid Number - 2619139
Creating as a SysAid ticket
Best Regrads, P.ARUNA Beezlabs HelpDesk
From: EXT_Bharath Mahesh b@bacardi.com Sent: Thursday, December 1, 2022 10:40 AM To: Jean-Jaurice Ndihokubwayo jndihokubw@bacardi.com; dbaskaran dbaskaran1@bacardi.com Cc: Juan Solano Rojas jsolanor@bacardi.com; BeezLabs Help Desk helpdesk@beezlabs.com; Paola Moreira Abarca pmoreiraa@bacardi.com Subject: Re: 5TH REQUEST; URGENT Canada SAQ SO Automation
Copying Helpdesk team + Paola to the mail chain.
Best Regards,
Bharath,
Delivery Head,
Beez Innovation Labs (BeezLabs),
Mobile.: +91 6379903588
Location: India. (GMT+5:30)
Know more about Bacardi Automation Serviceshttps://bacardi.sharepoint.com/sites/BacardiAutomationServicesBAS
[signature_2687667207]https://bacardi.sharepoint.com/sites/BacardiAutomationServicesBAS
From: Jean-Jaurice Ndihokubwayo jndihokubw@bacardi.com Date: Thursday, 1 December 2022 at 01:22 To: EXT_Dinesh Baskaran dbaskaran1@bacardi.com Cc: EXT_Bharath Mahesh b@bacardi.com, EXT_Muthuvijayan ilanchelian milanchelian@bacardi.com, Juan Solano Rojas jsolanor@bacardi.com Subject: RE: 5TH REQUEST; URGENT Canada SAQ SO Automation
Hello guys,
We have run into issues with the automation again, there is 2 orders in Backo 5 that aren’t being transmitted into SAP.
[cid:image003.png@01D904CB.594B4E80]
Thanks
JEAN-JAURICE NDIHOKUBWAYO
Demand Planner • Supply & Logistics, BACARDI CANADA INC.
5524 St. Patrick, Suite 400 Montreal, Quebec H4E 1A8
C: 514 476-6479 | E: jndihokubw@bacardi.commailto:jndihokubw@bacardi.com
[cid:image001.jpg@01D904CB.527546B0]
From: EXT_Dinesh Baskaran dbaskaran1@bacardi.com Sent: June 9, 2022 2:51 AM To: Jean-Jaurice Ndihokubwayo jndihokubw@bacardi.com Cc: EXT_Bharath Mahesh b@bacardi.com; EXT_Muthuvijayan ilanchelian milanchelian@bacardi.com; CAONT_canadab2b canadab2b@bacardi.com; Adriana Espinel aespinel@Bacardi.com; Juan Solano Rojas jsolanor@bacardi.com Subject: Re: 5TH REQUEST; URGENT Canada SAQ SO Automation
Hello team,
Hope you are doing great!
We monitored the last execution of SAQ automation, and it is successful. Automation has picked up 9 orders from the portal and 8 new orders got created successfully in SAP.
Regards,
Dinesh Baskaran
From: Jean-Jaurice Ndihokubwayo jndihokubw@bacardi.com<mailto:jndihokubw@bacardi.com> Sent: Wednesday, June 8, 2022, 23:12 To: Adriana Espinel aespinel@Bacardi.com<mailto:aespinel@Bacardi.com>; EXT_Dinesh Baskaran dbaskaran1@bacardi.com<mailto:dbaskaran1@bacardi.com>; Juan Solano Rojas jsolanor@bacardi.com<mailto:jsolanor@bacardi.com> Cc: EXT_Bharath Mahesh b@bacardi.com<mailto:b@bacardi.com>; EXT_Muthuvijayan ilanchelian milanchelian@bacardi.com<mailto:milanchelian@bacardi.com>; CAONT_canadab2b canadab2b@bacardi.com<mailto:canadab2b@bacardi.com> Subject: RE: 5TH REQUEST; URGENT Canada SAQ SO Automation
Thank you team i really appreciate your help.
We’ll keep the new contacts in mind for the future.
JEAN-JAURICE NDIHOKUBWAYO
Inventory Planner • Supply & Logistics, BACARDI CANADA INC.
5524 St. Patrick, Suite 400 Montreal, Quebec H4E 1A8
C: 514 476-6479 | E: jndihokubw@bacardi.commailto:jndihokubw@bacardi.com
[cid:image001.jpg@01D904CB.527546B0]
From: Adriana Espinel aespinel@Bacardi.com<mailto:aespinel@Bacardi.com> Sent: June 8, 2022 1:10 PM To: EXT_Dinesh Baskaran dbaskaran1@bacardi.com<mailto:dbaskaran1@bacardi.com>; Juan Solano Rojas jsolanor@bacardi.com<mailto:jsolanor@bacardi.com>; Jean-Jaurice Ndihokubwayo jndihokubw@bacardi.com<mailto:jndihokubw@bacardi.com> Cc: EXT_Bharath Mahesh b@bacardi.com<mailto:b@bacardi.com>; EXT_Muthuvijayan ilanchelian milanchelian@bacardi.com<mailto:milanchelian@bacardi.com>; CAONT_canadab2b canadab2b@bacardi.com<mailto:canadab2b@bacardi.com> Subject: RE: 5TH REQUEST; URGENT Canada SAQ SO Automation
Thank you, dear all for your prompt response to this request.
@JJmailto:jndihokubw@bacardi.com, please bear in mind the email address and process shared by Juan to get needed and timely support in case of any new issues. Thank you.
In the future, please address any issues to
rpatools@bacardi.commailto:rpatools@bacardi.com (this raises a ticket automatically)
bassupport@bacardi.commailto:bassupport@bacardi.com (the overall support team for Bacardi Automation Services)
jsolanor@bacardi.commailto:jsolanor@bacardi.com (for visibility, or chat with me through teams to escalate any issues)
Kind regards,
Adriana Espinel Operations – Supply Chain Integration Mobile: + 1 305-505-1648
CONFIDENTIALITY NOTE. This message (including any attachments) may contain information that is privileged, confidential or otherwise protected from disclosure. If you are not the intended recipient, please immediately advise the sender by reply email that this message has been inadvertently transmitted to you and delete this email, any attachments, and all copies from your system. Thank you for your cooperation.
From: EXT_Dinesh Baskaran dbaskaran1@bacardi.com<mailto:dbaskaran1@bacardi.com> Sent: Wednesday, June 8, 2022 1:03 PM To: Adriana Espinel aespinel@Bacardi.com<mailto:aespinel@Bacardi.com>; Juan Solano Rojas jsolanor@bacardi.com<mailto:jsolanor@bacardi.com>; Jean-Jaurice Ndihokubwayo jndihokubw@bacardi.com<mailto:jndihokubw@bacardi.com> Cc: EXT_Bharath Mahesh b@bacardi.com<mailto:b@bacardi.com>; EXT_Muthuvijayan ilanchelian milanchelian@bacardi.com<mailto:milanchelian@bacardi.com>; CAONT_canadab2b canadab2b@bacardi.com<mailto:canadab2b@bacardi.com> Subject: Re: 5TH REQUEST; URGENT Canada SAQ SO Automation
Hello Team,
The issue has been resolved and coming executions will pick up the orders. Kindly let me know if you face any issues.
Sorry for the late response. We understood
from the mail chain that the issue has been sent to recipients who are not part of the current support team. Please mail to bassupport@bacardi.commailto:bassupport@bacardi.com, if you face any issue in future
Have a great day!
Regards,
Dinesh Baskaran
From: Adriana Espinel aespinel@Bacardi.com<mailto:aespinel@Bacardi.com> Sent: Wednesday, June 8, 2022, 20:23 To: Juan Solano Rojas jsolanor@bacardi.com<mailto:jsolanor@bacardi.com>; Jean-Jaurice Ndihokubwayo jndihokubw@bacardi.com<mailto:jndihokubw@bacardi.com>; EXT_Pawan Ojha pojha@bacardi.com<mailto:pojha@bacardi.com>; EXT_Deepak Ram dram@bacardi.com<mailto:dram@bacardi.com>; EXT_Amit Chowdhary achowdhary@bacardi.com<mailto:achowdhary@bacardi.com>; EXT_Muthuvijayan ilanchelian milanchelian@bacardi.com<mailto:milanchelian@bacardi.com>; EXT_Dinesh Baskaran dbaskaran1@bacardi.com<mailto:dbaskaran1@bacardi.com> Subject: RE: 5TH REQUEST; URGENT Canada SAQ SO Automation
Thank you, for your prompt response, dear Juan.
Kind regards,
Adriana Espinel Operations – Supply Chain Integration Mobile: + 1 305-505-1648
CONFIDENTIALITY NOTE. This message (including any attachments) may contain information that is privileged, confidential or otherwise protected from disclosure. If you are not the intended recipient, please immediately advise the sender by reply email that this message has been inadvertently transmitted to you and delete this email, any attachments, and all copies from your system. Thank you for your cooperation.
From: Juan Solano Rojas jsolanor@bacardi.com<mailto:jsolanor@bacardi.com> Sent: Wednesday, June 8, 2022 10:44 AM To: Adriana Espinel aespinel@Bacardi.com<mailto:aespinel@Bacardi.com>; Jean-Jaurice Ndihokubwayo jndihokubw@bacardi.com<mailto:jndihokubw@bacardi.com>; EXT_Pawan Ojha pojha@bacardi.com<mailto:pojha@bacardi.com>; EXT_Deepak Ram dram@bacardi.com<mailto:dram@bacardi.com>; EXT_Amit Chowdhary achowdhary@bacardi.com<mailto:achowdhary@bacardi.com>; EXT_Muthuvijayan ilanchelian milanchelian@bacardi.com<mailto:milanchelian@bacardi.com>; EXT_Dinesh Baskaran dbaskaran1@bacardi.com<mailto:dbaskaran1@bacardi.com> Subject: RE: 5TH REQUEST; URGENT Canada SAQ SO Automation
Hello Jean-Jaurice, Adriana,
rpatools@bacardi.commailto:rpatools@bacardi.com (this raises a ticket automatically)
bassupport@bacardi.commailto:bassupport@bacardi.com (the overall support team for Bacardi Automation Services)
jsolanor@bacardi.commailto:jsolanor@bacardi.com (for visibility, or chat with me through teams to escalate any issues)
Pura vida,
[cid:image002.png@01D904CB.527546B0]
From: Adriana Espinel aespinel@Bacardi.com<mailto:aespinel@Bacardi.com> Sent: Wednesday, June 8, 2022 8:15 AM To: Jean-Jaurice Ndihokubwayo jndihokubw@bacardi.com<mailto:jndihokubw@bacardi.com>; EXT_Pawan Ojha pojha@bacardi.com<mailto:pojha@bacardi.com>; EXT_Deepak Ram dram@bacardi.com<mailto:dram@bacardi.com>; EXT_Amit Chowdhary achowdhary@bacardi.com<mailto:achowdhary@bacardi.com>; EXT_Muthuvijayan ilanchelian milanchelian@bacardi.com<mailto:milanchelian@bacardi.com>; EXT_Dinesh Baskaran dbaskaran1@bacardi.com<mailto:dbaskaran1@bacardi.com> Cc: Juan Solano Rojas jsolanor@bacardi.com<mailto:jsolanor@bacardi.com> Subject: RE: 5TH REQUEST; URGENT Canada SAQ SO Automation
Hello, JJ,
Including Juan- for his support. Dear Juan, are you aware of any issues with these BOTs? Please advise. Thank you.
Kind regards,
Adriana Espinel Operations – Supply Chain Integration Mobile: + 1 305-505-1648
CONFIDENTIALITY NOTE. This message (including any attachments) may contain information that is privileged, confidential or otherwise protected from disclosure. If you are not the intended recipient, please immediately advise the sender by reply email that this message has been inadvertently transmitted to you and delete this email, any attachments, and all copies from your system. Thank you for your cooperation.
From: Jean-Jaurice Ndihokubwayo jndihokubw@bacardi.com<mailto:jndihokubw@bacardi.com> Sent: Wednesday, June 8, 2022 10:09 AM To: EXT_Pawan Ojha pojha@bacardi.com<mailto:pojha@bacardi.com>; EXT_Deepak Ram dram@bacardi.com<mailto:dram@bacardi.com>; EXT_Amit Chowdhary achowdhary@bacardi.com<mailto:achowdhary@bacardi.com>; EXT_Muthuvijayan ilanchelian milanchelian@bacardi.com<mailto:milanchelian@bacardi.com>; Adriana Espinel aespinel@Bacardi.com<mailto:aespinel@Bacardi.com>; EXT_Dinesh Baskaran dbaskaran1@bacardi.com<mailto:dbaskaran1@bacardi.com> Subject: RE: 5TH REQUEST; URGENT Canada SAQ SO Automation Importance: High
Hello,
Can i please get a response concerning the automation error? We have a lot of orders that are not being transmitted to SAP and this is causing me to have to create everything manually.
Looping in @Adriana Espinelmailto:aespinel@Bacardi.com, Hello Adri, if you know anyone who could help with this please let me know as I’ve been trying since last week and still haven’t gotten an answer.
Thank you
JEAN-JAURICE NDIHOKUBWAYO
Inventory Planner • Supply & Logistics, BACARDI CANADA INC.
5524 St. Patrick, Suite 400 Montreal, Quebec H4E 1A8
C: 514 476-6479 | E: jndihokubw@bacardi.commailto:jndihokubw@bacardi.com
[cid:image001.jpg@01D904CB.527546B0]
From: Jean-Jaurice Ndihokubwayo Sent: June 6, 2022 2:59 PM To: EXT_Pawan Ojha pojha@bacardi.com<mailto:pojha@bacardi.com>; EXT_Deepak Ram dram@bacardi.com<mailto:dram@bacardi.com>; EXT_Amit Chowdhary achowdhary@bacardi.com<mailto:achowdhary@bacardi.com>; EXT_Muthuvijayan ilanchelian milanchelian@bacardi.com<mailto:milanchelian@bacardi.com> Subject: 4TH REQUEST; URGENT Canada SAQ SO Automation Importance: High
Hello All,
It has now been a week and I haven’T received no feedback from you guys. Please advise.
Thanks
JEAN-JAURICE NDIHOKUBWAYO
Inventory Planner • Supply & Logistics, BACARDI CANADA INC.
5524 St. Patrick, Suite 400 Montreal, Quebec H4E 1A8
C: 514 476-6479 | E: jndihokubw@bacardi.commailto:jndihokubw@bacardi.com
[cid:image001.jpg@01D904CB.527546B0]
From: Jean-Jaurice Ndihokubwayo Sent: June 3, 2022 9:42 AM To: EXT_Pawan Ojha pojha@bacardi.com<mailto:pojha@bacardi.com>; EXT_Deepak Ram dram@bacardi.com<mailto:dram@bacardi.com>; EXT_Amit Chowdhary achowdhary@bacardi.com<mailto:achowdhary@bacardi.com> Subject: URGENT Canada SAQ SO Automation Importance: High
Guys,
Please someone advise on the below.
JEAN-JAURICE NDIHOKUBWAYO
Inventory Planner • Supply & Logistics, BACARDI CANADA INC.
5524 St. Patrick, Suite 400 Montreal, Quebec H4E 1A8
C: 514 476-6479 | E: jndihokubw@bacardi.commailto:jndihokubw@bacardi.com
[cid:image001.jpg@01D904CB.527546B0]
From: Jean-Jaurice Ndihokubwayo Sent: June 1, 2022 8:51 AM To: EXT_Pawan Ojha pojha@bacardi.com<mailto:pojha@bacardi.com>; EXT_Deepak Ram dram@bacardi.com<mailto:dram@bacardi.com>; EXT_Amit Chowdhary achowdhary@bacardi.com<mailto:achowdhary@bacardi.com> Subject: RE: Canada SAQ SO Automation Importance: High
Team,
This is disrupting a lot of our activities. Please advise asap.
Thanks
JEAN-JAURICE NDIHOKUBWAYO
Inventory Planner • Supply & Logistics, BACARDI CANADA INC.
5524 St. Patrick, Suite 400 Montreal, Quebec H4E 1A8
C: 514 476-6479 | E: jndihokubw@bacardi.commailto:jndihokubw@bacardi.com
[cid:image001.jpg@01D904CB.527546B0]
From: Jean-Jaurice Ndihokubwayo Sent: May 31, 2022 9:40 AM To: Tulip RPA tulip01@bacardi.com<mailto:tulip01@bacardi.com>; CAONT_canadab2b canadab2b@bacardi.com<mailto:canadab2b@bacardi.com>; EXT_Deepak Ram dram@bacardi.com<mailto:dram@bacardi.com>; EXT_Pawan Ojha pojha@bacardi.com<mailto:pojha@bacardi.com>; EXT_Amit Chowdhary achowdhary@bacardi.com<mailto:achowdhary@bacardi.com> Subject: RE: Canada SAQ SO Automation Importance: High
Following up on this, any news?
JEAN-JAURICE NDIHOKUBWAYO
Inventory Planner • Supply & Logistics, BACARDI CANADA INC.
5524 St. Patrick, Suite 400 Montreal, Quebec H4E 1A8
C: 514 476-6479 | E: jndihokubw@bacardi.commailto:jndihokubw@bacardi.com
[cid:image001.jpg@01D904CB.527546B0]
From: Jean-Jaurice Ndihokubwayo Sent: May 27, 2022 2:17 PM To: Tulip RPA tulip01@bacardi.com<mailto:tulip01@bacardi.com>; CAONT_canadab2b canadab2b@bacardi.com<mailto:canadab2b@bacardi.com>; EXT_Deepak Ram dram@bacardi.com<mailto:dram@bacardi.com>; EXT_Pawan Ojha pojha@bacardi.com<mailto:pojha@bacardi.com>; EXT_Amit Chowdhary achowdhary@bacardi.com<mailto:achowdhary@bacardi.com> Subject: RE: Canada SAQ SO Automation
Hello team,
Orders are not being picked up by the tulip. Can you please investigate?
Thanks
JEAN-JAURICE NDIHOKUBWAYO
Inventory Planner • Supply & Logistics, BACARDI CANADA INC.
5524 St. Patrick, Suite 400 Montreal, Quebec H4E 1A8
C: 514 476-6479 | E: jndihokubw@bacardi.commailto:jndihokubw@bacardi.com
[cid:image001.jpg@01D904CB.527546B0]
From: Tulip RPA tulip01@bacardi.com<mailto:tulip01@bacardi.com> Sent: May 27, 2022 2:01 PM To: CAONT_canadab2b canadab2b@bacardi.com<mailto:canadab2b@bacardi.com> Cc: EXT_Deepak Ram dram@bacardi.com<mailto:dram@bacardi.com>; EXT_Pawan Ojha pojha@bacardi.com<mailto:pojha@bacardi.com>; EXT_Amit Chowdhary achowdhary@bacardi.com<mailto:achowdhary@bacardi.com> Subject: Canada SAQ SO Automation
Dear User,
Exception raised during Direct Login in SAQ portal. Please find the details below:
session not created: This version of ChromeDriver only supports Chrome version 97 Current browser version is 81.0.4044.138 with binary path C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (SessionNotCreated)
Regards, Tulip