From which side should Public Service be described?

[bernard-dub]

In order to address UC1 and UC4, Public Service should be described from the end user's point of view. A description from the Public Organisation's point of view is seldom appropriate to address those cases where you need to use simple and everyday language and avoid organisation-specific references and vocabulary. A minimal approach would be to provide several fields for the title of Public Service, one being user-orientend and one being organisation-oriented.

[pdussart]

Another option to consider is adding a way to describe what the goal/purpose/expectd benefit is to either consume a PublicService or to provide it. I don't think it is always the same. A permit more or less allows the holder to do something, while the goal of issuing a permit is often because the issuer wants to govern, limit or protect something.

Having some clarity around what the goals are, both from the consumer and from the provider side, might help in detecting related PublicServices. IMO this is not something you can achieve with Events (in each and every situation): isn't a bundling of PublicServices linked to the same Event less telling than a bundling of PublicServices linked to a goal or purpose?

[bahimc]

Thanks @bernard-dub and @pdussart for your input.

Another option to consider is adding a way to describe what the goal/purpose/expected benefit is to either consume a PublicService or to provide it. I don't think it is always the same. A permit more or less allows the holder to do something, while the goal of issuing a permit is often because the issuer wants to govern, limit or protect something.

Would Participation.role fulfill the use case you illustrate?

[pdussart]

Does this point to the role of the participants (Agent and PublicOrg), or to the role of the Participation itself? There's a nuance here.

In the latter case I would be inclined to say that the role field could be used to indicate one or more goals/purposes/exepected benefit(s). Provided that the controlled vocabulary is broad enough to cater a lot of possibilities.

But if role points to the role of the participant, then I'm hesitant to say it can fullfil my use case.

[pdussart]

Note that this is also related to my comment on describing life cycles: https://github.com/belgif/thematic/issues/49

Depending on the stage of the life cycle that is "current" when the Public Service is invoked, the goal/... can be different.