How do we get people to come back? Or how do we learn what might have driven people away? I suggest emailing inactive accounts with a survey to see why they might have left. Even just a free-form survey might provide us with a lot of insights.
We could build one through Wufoo, Qualaroo, or Google Forms, and send a link after 30-60 days of inactivity.
From nick...@gmail.com on February 21, 2014 06:40:05
How do we get people to come back? Or how do we learn what might have driven people away? I suggest emailing inactive accounts with a survey to see why they might have left. Even just a free-form survey might provide us with a lot of insights.
We could build one through Wufoo, Qualaroo, or Google Forms, and send a link after 30-60 days of inactivity.
Original issue: http://code.google.com/p/lesswrong/issues/detail?id=421