Elgato Stream Deck XL bug ?

[Tierderiz]

Environment

• OS: [Windows 10]
• Version [1.9.14]

Chataigne can see the Stream Deck XL, but I get a error code 143, saying that the model is not supported... Is there a way to solve this ?

Chataigne peut voir le Strem Deck XL, mais il y a un message d'erreur 143, comme quoi le modèle n'est pas supporté... Est-ce qu'il y a une solution ?

Merci, thanks.

[abiscow]

Im having the same issue.

[faridsharapov]

Same problem. only on XL model. 15 button model work fine

[benkuper]

I don't have any hardware to test and Streamdeck won't answer my emails for collaboration proposal. So I'm not spending more time on that but anyone is welcome to add support, or better to contact Streamdeck and tell them to send me some hardware ^^

[raffaeletani]

there was a similar issue with companion a while ago, maybe this leads to somewhere?

https://github.com/bitfocus/companion/issues/2113

[vitt98]

same issue :(

[EmerickH]

Hey @Tierderiz @vitt98 @abiscow, can anyone of you download the latest bleeding edge version of Chataigne and confirm it's working now?

[Tierderiz]

Bonjour,

je serai en mesure de le tester demain, je vous tiendrai au courant.

Hi,

I will be able to test it tomorrow, I'll keep you updated.

Thierry

Le dim. 7 janv. 2024, à 07 h 05, Emerick Herve @.***> a écrit :

Hey @Tierderiz https://github.com/Tierderiz @vitt98 https://github.com/vitt98 @abiscow https://github.com/abiscow, can anyone of you download the latest bleeding edge version of Chataigne and confirm it's working now?

— Reply to this email directly, view it on GitHub https://github.com/benkuper/Chataigne/issues/171#issuecomment-1880039656, or unsubscribe https://github.com/notifications/unsubscribe-auth/A7HBNL3UWPVHUERABM4QF6LYNKFPPAVCNFSM6AAAAAAXARD3MCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQOBQGAZTSNRVGY . You are receiving this because you were mentioned.Message ID: @.***>

-- Thierry F. 514-581-3258

[vitt98]

Yesss! It works :)

Thanks

Il giorno dom 7 gen 2024 alle 13:05 Emerick Herve @.***> ha scritto:

Hey @Tierderiz https://github.com/Tierderiz @vitt98 https://github.com/vitt98 @abiscow https://github.com/abiscow, can anyone of you download the latest bleeding edge version of Chataigne and confirm it's working now?

— Reply to this email directly, view it on GitHub https://github.com/benkuper/Chataigne/issues/171#issuecomment-1880039656, or unsubscribe https://github.com/notifications/unsubscribe-auth/ARMAMFCUT4UB2YRQIRQWAF3YNKFPPAVCNFSM6AAAAAAXARD3MCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQOBQGAZTSNRVGY . You are receiving this because you were mentioned.Message ID: @.***>

[Tierderiz]

Super !

Thanks :-)

Thierry

Le dim. 7 janv. 2024, à 09 h 08, vitt98 @.***> a écrit :

Yesss! It works :)

Thanks

Il giorno dom 7 gen 2024 alle 13:05 Emerick Herve @.***> ha scritto:

Hey @Tierderiz https://github.com/Tierderiz @vitt98 https://github.com/vitt98 @abiscow https://github.com/abiscow, can anyone of you download the latest bleeding edge version of Chataigne and confirm it's working now?

— Reply to this email directly, view it on GitHub < https://github.com/benkuper/Chataigne/issues/171#issuecomment-1880039656>,

or unsubscribe < https://github.com/notifications/unsubscribe-auth/ARMAMFCUT4UB2YRQIRQWAF3YNKFPPAVCNFSM6AAAAAAXARD3MCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQOBQGAZTSNRVGY>

. You are receiving this because you were mentioned.Message ID: @.***>

— Reply to this email directly, view it on GitHub https://github.com/benkuper/Chataigne/issues/171#issuecomment-1880070153, or unsubscribe https://github.com/notifications/unsubscribe-auth/A7HBNL7DCDH35ICQR2UIWXTYNKT6ZAVCNFSM6AAAAAAXARD3MCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQOBQGA3TAMJVGM . You are receiving this because you were mentioned.Message ID: @.***>

-- Thierry F. 514-581-3258

[Tierderiz]

Hi, It works fine for me too !

Thanks :-)

Thierry

Le dim. 7 janv. 2024, à 09 h 08, vitt98 @.***> a écrit :

Yesss! It works :)

Thanks

Il giorno dom 7 gen 2024 alle 13:05 Emerick Herve @.***> ha scritto:

Hey @Tierderiz https://github.com/Tierderiz @vitt98 https://github.com/vitt98 @abiscow https://github.com/abiscow, can anyone of you download the latest bleeding edge version of Chataigne and confirm it's working now?

— Reply to this email directly, view it on GitHub < https://github.com/benkuper/Chataigne/issues/171#issuecomment-1880039656>,

or unsubscribe < https://github.com/notifications/unsubscribe-auth/ARMAMFCUT4UB2YRQIRQWAF3YNKFPPAVCNFSM6AAAAAAXARD3MCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQOBQGAZTSNRVGY>

. You are receiving this because you were mentioned.Message ID: @.***>

— Reply to this email directly, view it on GitHub https://github.com/benkuper/Chataigne/issues/171#issuecomment-1880070153, or unsubscribe https://github.com/notifications/unsubscribe-auth/A7HBNL7DCDH35ICQR2UIWXTYNKT6ZAVCNFSM6AAAAAAXARD3MCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQOBQGA3TAMJVGM . You are receiving this because you were mentioned.Message ID: @.***>

-- Thierry F. 514-581-3258

[Tierderiz]

Hi,

It still works for my setup, but I had this issue : If the project is opened and the Stream Deck XL is not connected, Chataigne will reset it as a Stream Deck 15 button when connected.

But I just make sure it is connected before loading a project :-)

Thanks, it is super helpful and easy to set up !

Thierry

Le dim. 7 janv. 2024, à 09 h 08, vitt98 @.***> a écrit :

Yesss! It works :)

Thanks

Il giorno dom 7 gen 2024 alle 13:05 Emerick Herve @.***> ha scritto:

Hey @Tierderiz https://github.com/Tierderiz @vitt98 https://github.com/vitt98 @abiscow https://github.com/abiscow, can anyone of you download the latest bleeding edge version of Chataigne and confirm it's working now?

— Reply to this email directly, view it on GitHub < https://github.com/benkuper/Chataigne/issues/171#issuecomment-1880039656>,

or unsubscribe < https://github.com/notifications/unsubscribe-auth/ARMAMFCUT4UB2YRQIRQWAF3YNKFPPAVCNFSM6AAAAAAXARD3MCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQOBQGAZTSNRVGY>

. You are receiving this because you were mentioned.Message ID: @.***>

— Reply to this email directly, view it on GitHub https://github.com/benkuper/Chataigne/issues/171#issuecomment-1880070153, or unsubscribe https://github.com/notifications/unsubscribe-auth/A7HBNL7DCDH35ICQR2UIWXTYNKT6ZAVCNFSM6AAAAAAXARD3MCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQOBQGA3TAMJVGM . You are receiving this because you were mentioned.Message ID: @.***>

-- Thierry F. 514-581-3258

[svisual]

I have the same problem, IThe software does not detect my stream deck XL. I downloaded the latest bleeding edge version of Chataigne and still not working. Any solution for this? thanks.

[benkuper]

is it a new version of streamdeck xl ?

[Tierderiz]

You can't select the streandeck xl manually in the inspector ? Maybe it's a firmware version issue ? https://help.elgato.com/hc/en-us/articles/4412175612429-Elgato-Stream-Deck-Update-Device-Firmware

[svisual]

hi again,

streamdek-xl-issue.pdf

The background of my streamdeck xl does not change when chataigne is opened. I don't have another streamdeck to perform other checks

I am doing it right?

[Tierderiz]

Hi, I can't read, the image is too low res. Are you running the streamdeck app at the same time than chataigne ? If yes, maybe it prevents chataigne from accessing the streamdeck.

[svisual]

Sorry, I didn't see that low res image. No, the two programs are not running simultaneously.