mail and docs offline access not available in IE8

[GoogleCodeExporter]

What steps will reproduce the problem?
1. Enable offline access to gmail or docs
2. Wait for syncing to finish
3. Disable network connection
4. Bring up offline mail or offline docs by clicking on the shortcuts 
created in step 1

What is the expected output? What do you see instead?
Offline access is not available for gmail or docs.
See screenshot.

What version of the product are you using? On what operating system?
OS: Windows 7 32-bit (OS version Build 7000)
IE version 8.0.7000.0

Please provide any additional information below.

Original issue reported on code.google.com by aoca...@chromium.org on 29 Apr 2009 at 7:07

Attachments:

• IE_Gears_mail_docs_na.jpg

[GoogleCodeExporter]

Gears version 0.5.16.0

Original comment by aoca...@chromium.org on 29 Apr 2009 at 7:14

[GoogleCodeExporter]

Also tested (and happening) on XP SP2 with IE 8.0.6001.18702 and Gears version 
0.5.16.0

Original comment by aoca...@chromium.org on 29 Apr 2009 at 7:34

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Michael, can you look into this?

Original comment by j...@chromium.org on 29 Apr 2009 at 9:05

• Changed state: Accepted
• Added labels: Priority-1

[GoogleCodeExporter]

I think the place to start is with the Gmail QA team. Is this a gears thing or 
a gmail 
thing, very difficult to know on the surface.

I run dogfood caribou gmail and really have no idea what to expect. I was just 
running 
dogfood caribou on xp/ie7 and vista/ie8 and got the same results out of both of 
them. Not 
the correct result, but the same result nonetheless. The page did load, but the 
left-
hand-side was missing in action. The left-hand-side is not missing in action on 
Chrome, 
didn't try Firefox.

I was running a gears build for IE with CL 10962252 included. Not sure if that 
makes a 
difference or not?

Original comment by micha...@google.com on 29 Apr 2009 at 9:20

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I'll check what happens with 0.5.4.2 to see if this may have something todo 
with the 
newer network intercept hackery in 0.5.16.0 and let you know what i find.

Original comment by micha...@google.com on 29 Apr 2009 at 9:22

[GoogleCodeExporter]

On xp/ie7, I get the same results with 0.5.4.2 and with 0.5.16.0 (without CL 
10962252), 
page loads with missing left-hand-side. So I see nothing particular to the 
newer network 
intercept hackery introduced in 0.5.16.0.

Steps i've been taking...

* no ie running
* clear out the gears data directory
* start ie
* login to gmail dogfood
* click offline
* let it sync the app and a few hundred mail messages
* open a new blank tab
* close the gmail tab
* put ie in workoffline mode
* clear the browser cache
* navigate to https://mail.google.com/a/google.com/

The result has been the same with Gears 0.5.4.2, 0.5.16.0, and 
0.5.16.0+CL10962252. The 
page loads missing the left-hand-side and the top-row-navigation-links

Original comment by micha...@google.com on 29 Apr 2009 at 9:43

[GoogleCodeExporter]

I'm also not able to reproduce this on ie8 under winxp.  I'm seeing a few weird 
quirks 
with dogfood gmail as well, but no wholesale failure on ie8.  I haven't seen 
any 
problems yet with live labs offline gmail.

Original comment by gears.te...@gmail.com on 29 Apr 2009 at 10:28

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Issue reproducible on:
Vista Enterprise SP1 
Gears 0.5.28.0

Original comment by aoca...@chromium.org on 10 Jul 2009 at 10:26

[GoogleCodeExporter]

Also happening with Gears 0.5.29.0 / Vista Enterprise SP1

This is happening on public docs and public gmail

Original comment by aoca...@chromium.org on 13 Jul 2009 at 6:15

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This is happening with FF3.0.1 and Gears0.5.33.0. This is happening on Win XP 
SP3. I 
tried clearing all the private data and it still doesn't work.

Original comment by suna...@chromium.org on 19 Oct 2009 at 11:48

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Still happening on Vista Business SP1 with Gears 0.5.33.0 - affecting public 
docs and 
gmail.

Original comment by aoca...@chromium.org on 20 Oct 2009 at 5:25