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benrudolph / webinar.innovation

Innovation Webinar
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Innovation in bureaucracy #5

Open benrudolph opened 10 years ago

benrudolph commented 10 years ago

The man in the video speaks about hierarchy being inherently opposed to innovation. However, it's not always an option for us to ditch bureaucracy, especially in the UN. What are some tips to help mitigate bureaucracy or work with bureaucracy to foster innovation?

benrudolph commented 10 years ago

Managers can help foster innovation by allowing time for brainstorming and other practices. Be open to new ideas.

benrudolph commented 10 years ago

Have staff be reminded of the people they're serving. Whether that means going to the field and speaking/listening to refugees or just posting pictures in the office, it's important to know who you're serving.

benrudolph commented 10 years ago

"Bring in fresh ideas from the outside – an expert in the field." - Kari Hanson

benrudolph commented 10 years ago

"Take small steps toward innovation. Do you see small problems in your daily work that could use a new solution?" - Kari Hanson

benrudolph commented 10 years ago

"Set up a post-it board where employees can post small problems they run into each day. Over time you can categorize the post-its and look for general trends. Use the trends to identify areas of greatest need." - Kari Hanson

benrudolph commented 10 years ago

"Make your work environment more interesting, hold meetings outside, post pictures of your users." - Kari Hanson

benrudolph commented 10 years ago

"Use simple language to describe the design process. Often times cultural plays a big part in whether an employee can grasp the creative design process. Working across cultures and locations is a challenge – be mindful of personal preferences and learning/working styles. If somebody has grown up in a very rote learning environment, it will take more time for them to understand and be able to participate in a more creative environment." - Kari Hanson