[GAT-BEI003-16] User gets stuck with an Error message on one of the devices when logins on two different devices at the same time.

gatgithub commented 8 years ago

Issue No: 16 Device: iPhone 5S/ iOS 9.2.1 and iPad Air 2/ iOS 9.2

Affected Component(s)

Ordering process

Bug Description

ACTUAL RESULTS:- When the user logins in two different devices with the same account and creates any two different Bento Orders on both the devices and Taps on 'Finalize the order' on both the devices at the same time, the order on one of the devices goes through but the other device gets stuck with the below mentioned Error message. This message can not be cancelled and user cannot even log out from the device. User needs to delete and reinstall the app to continue on this device.

'Error - The operation couldn't be completed.(NSURL Error Domain error 401) '

EXPECTED RESULTS:- App should be able to gracefully handle, login and ordering simultaneously from two different devices.

OTHER NOTES / ERROR MESSAGES:- Devices used - iPhone 5S and iPad Air2

Account used in both the devices- ss1234@yahoo.com / ss1234

repro rate - 5/5

http://gat.gatserver.com/videos/ca4a1851edbe8a3d1b23134fe7f612dd5249ea024ae30f87151f586c75fc79649c9f9780ec3208494264800299c06f77

http://bugs8.gatserver.com/uploads/213a8ae8a779aea06fd4a6e7e299a62c.txt

Reproduction Steps

Launch the App and login with the same valid credentials on two different devices
Create separate orders on both the devices
Tap on 'Finalize the Order' on both the devices at the same time
Observe that Order on one of the devices is successful but on the other device Error message appears, which can not be cancelled. User can not move forward with this message.

vcardillo commented 8 years ago

I think this is an edge case, but it should still be handled. 401 is the Unauthorized http status code. The app should re-prompt for login in any case.

josephlausf commented 8 years ago

http://recordit.co/x18U8zUPmK

User Left invalidates User Right by logging in afterward, resulting in the 401 error when trying to logout or process an order. In these cases, I'm showing a more understandable message and logging the user out, telling them to try logging in again.

josephlausf commented 8 years ago

Can I also get the ioscopy for the error message?

vcardillo commented 8 years ago

Yep, makes sense. error-login-again

cc @xkokushox

gatgithub commented 8 years ago

Verified fixed - 09.02.2016 0 The following message is being displayed "Oops! Your session expired. Using multiple devices? Please login again :)

bentocorp / ios