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berkeley-dsep-infra / datahub

JupyterHubs for use by Berkeley enrolled students
https://docs.datahub.berkeley.edu
BSD 3-Clause "New" or "Revised" License
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iSchool R Datahub not loading #2891

Closed Cadherin closed 3 years ago

Cadherin commented 3 years ago

Bug description

I have been working with iSchool R datahub most of today and it has been working fine. However, it just crashed on me and I am unable to get back on. My assignment files are all on Datahub and I am unable to retrieve them for submission at the moment.

Environment & setup

How to reproduce

balajialg commented 3 years ago

Helped @Cadherin download the files using this URL (https://ischool.datahub.berkeley.edu/user/xxx/lab/workspaces/lab?reset) so that the assignment submission goes smoothly. However, she is still having issues with launching the R studio in the Ischool hub and requires further debugging,

felder commented 3 years ago

@balajialg @Cadherin typically the way forward when rstudio misbehaves is to rename the .rstudio directory via the terminal and relaunch it.

That work around is described here: https://github.com/berkeley-dsep-infra/datahub/issues/1899

This can be fixed by renaming or removing ~/.rstudio via the terminal.

To do so while bypassing the typical rstudio session startup:

  1. Go to https://ischool.datahub.berkeley.edu/user-redirect/tree
  2. Click New->Terminal
  3. In the terminal, type: mv .rstudio .rstudio.$(date +%s) and press return
  4. Try to launch rstudio as you normally would and it should now work.
balajialg commented 3 years ago

@felder Thanks a lot!

@Cadherin Added this to the troubleshooting documentation - https://ds-modules.github.io/curriculum-guide/faq/troubleshoot.html#restarting-servers

yuvipanda commented 3 years ago

I think this might also be related to https://github.com/berkeley-dsep-infra/datahub/issues/2878, where the unsafe exit causes corruption of ~/.rstudio

felder commented 3 years ago

@yuvipanda definitely a likely possibility!

Cadherin commented 3 years ago

An update here that I tried signing onto the iSchool datahub today, it is working for me now. Thank you all for looking into this. Much appreciated! Let me know if there are specific things that I need to be aware of to prevent the related in the future.

yuvipanda commented 3 years ago

Am very glad it works for you again, @Cadherin! I'm hopefull that #2908 will fix this one for good...

nojedam commented 2 years ago

I have been working with iSchool R datahub yesterday and most of today and it has been working fine. However, it suddenlt says just crashed on me and I am unable to get back on. My assignment files are all on Datahub and I am unable to retrieve them for submission at the moment.

image

balajialg commented 2 years ago

@nojedam Did you try couple of fixes suggested in this thread to retrieve your files in the short term?

@balajialg @Cadherin typically the way forward when rstudio misbehaves is to rename the .rstudio directory via the terminal and relaunch it.

That workaround is described here: #1899

This can be fixed by renaming or removing ~/.rstudio via the terminal.

To do so while bypassing the typical rstudio session startup:

  1. Go to https://ischool.datahub.berkeley.edu/user-redirect/tree
  2. Click New->Terminal
  3. In the terminal, type: mv .rstudio .rstudio.$(date +%s) and press return
  4. Try to launch rstudio as you normally would and it should now work.
nojedam commented 2 years ago

@balajialg Today I tried to start iSchool R datahub without any workaround and it worked! However it got messed up again (same thing). I tried the workaround you suggested but it didn't work. Is there anything else you suggest?

balajialg commented 2 years ago

@nojedam Sorry, I was on leave this Friday! Is the issue still persisting? If yes, please feel free to reopen this issue? Can you also please list the steps that led to this issue?