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bertelsmannstift / data-knowledge-hub

The Data Knowledge Hub is an initiative designed to serve as a central resource for those interested in monitoring social media and online discourse. It is aimed at researchers, social scientists, data scientists, journalists, practitioners, and policymakers.
https://data-knowledge-hub.com
MIT License
6 stars 2 forks source link

SSL certificate not (yet) working #26

Open chartgerink opened 1 day ago

chartgerink commented 1 day ago

Does the issue concern a specific section? If yes, which one?

None.

What are you trying to improve and/or fix? Please describe.

The Data Knowledge Hub website is being built from GitHub pages now, and the DNS records are now updated. Because this change requires a new SSL certificate for HTTPS, the website is currently HTTP only until that is resolved.

CleanShot 2024-10-02 at 08 55 42@2x

The DNS records are successfully updated, and GitHub recognizes this:

CleanShot 2024-10-02 at 08 56 09@2x

Possible solutions or implementation suggestions

Creating the SSL certificate is GitHub's job, and may take a moment. This issue is to track the problem so it stays on our radar. However, I expect it to be resolved in the course of the day. As the GitHub documentation says:

If the check is successful, GitHub queues a job to request a TLS certificate from Let's Encrypt. On receiving a valid certificate, GitHub automatically uploads it to the servers that handle TLS termination for Pages. When this process completes successfully, a check mark is displayed beside your custom domain name.

The process may take some time

I will check in throughout the day and provide updates.

cathleenberger commented 1 day ago

Thanks for documenting this. Here is an updated version of the errors that I see in the settings: image

If you have any suggestions for how to best resolve this, we're all ears. :) Thank you!

chartgerink commented 1 day ago

Thanks!

I did a tiny bit of digging on the DNS records and I discovered the issue:

www.data-knowledge-hub.com. 273 IN  CNAME   data-knowledge-hub.com.
data-knowledge-hub.com. 3276    IN  A   185.199.111.153
data-knowledge-hub.com. 3276    IN  A   185.199.108.153
data-knowledge-hub.com. 3276    IN  A   185.57.241.74
data-knowledge-hub.com. 3276    IN  A   185.199.110.153
data-knowledge-hub.com. 3276    IN  A   185.199.109.153

The specific issue is that they added all the records needed, but they did not remove the old A record: 

data-knowledge-hub.com. 3276    IN  A   185.57.241.74

Could you request the removal of the A record pointing to 185.57.241.74? I think this is creating conflicting information that is confusing GitHub pages 😊