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betaboon / philips-airpurifier-coap

💨 Philips AirPurifier custom component for Home Assistant. With support for new Devices with CoAP protocol. Tested on AC2729/10 (bought early 2020)
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irreliable / devices disconnect and/or show incorrect status #74

Closed prankousky closed 1 year ago

prankousky commented 1 year ago

Hi everybody,

first of all, thank you for this project. I bought two philips devices just because it exists:

I have these devices set up according to the documentation. However, there are issues:

incorrect status

Let's say a device is current on; Home Assistant reports it as off, but it is on in the CleanHome+ app (I only use this app when there are problems, it is normally forbidden wifi access via my rooted android so that it cannot interfere with this integration).

I can then quickly turn it on, then off, in Home Assistant, and this will work: the device (which was already on) will turn off. This only works when I do it very quickly, before Home Assistant automatically sets it to off. When I then turn it on in Home Assistant, it will actually turn on the device, but will still be set to off in Home Assistant.

disconnect

This seems to be random. When this happens, it usually just happens to one of the two devices, rarely both of them are unavailable at the same time. When this happens, I usually do this, then they are available again

  1. power off device by unplugging it
  2. plugging it back in
  3. restarting Home Assistant

Point 3 is what makes this a bit bothering, I wouldn't mind just unplugging them and plugging them back in, but a full HASS restart always takes (just a little bit of) time and -depending on what automations might run at the time of the restart- might interfere with automations.

It has been like this for quite some time; I always update both Home Assistant and philips-airpurifier-coap to the newest version as soon as they are available (the latter via HACS).

This has happened when I only had the AC2889, but it feels like it happens even more frequently now that I added an AC2939. I might be wrong on this because now there is just an additional device to disconnect, so it feels like it happens more often.

Has this happened to anybody else? Is there anything I can do to fix it?

Thank you in advance for your help :)

kongo09 commented 1 year ago

Please take a look at debug logs to see the status which shows what data HA receives.

Overally, this sounds very much like the connectivity problem the Philips devices are plagued with since a firmware update over a year ago. And nobody has found a solution yet.

kongo09 commented 1 year ago

You might want to try my iteration of @betaboon work which is using a new version of aiocoap that might or might not help. It also brings a long list of more features: https://github.com/kongo09/philips-airpurifier-coap

prankousky commented 1 year ago

Thank you.