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Feedback #267

Open Oceanedax opened 1 month ago

Oceanedax commented 1 month ago

Contact details

Zinophate@gmail.com

What happened?

Testnet Feedback Report

Connection Issues with EVM MetaMask Wallet

Upon initiating the Testnet, I attempted to connect my EVM MetaMask wallet . However, I encountered an unexpected issue:

1.⁠ ⁠Conflicting Wallet Connection: The platform persistently attempted to connect to my OKX wallet instead of MetaMask, necessitating removal of the OKX wallet to establish a successful connection.

Asset Display Inconsistencies

Despite resolving the connection issue, I observed:

1.⁠ ⁠Incorrect Asset Amounts: The displayed asset amounts remained inaccurate, irrespective of the active wallet.

User Experience Enhancements

To further refine the platform, I suggest:

1.⁠ ⁠Streamlined Transaction Flow: After completing a transaction, I recommend reloading the same page to facilitate additional asset bridging, rather than redirecting to a new webpage.

2.⁠ ⁠Mobile Compatibility: Implementing mobile support would significantly enhance accessibility and user convenience.

Recommended Solutions

To address these challenges, consider:

1.⁠ ⁠Enhancing wallet connection logic to prevent conflicts. 2.⁠ ⁠Implementing accurate asset amount displays. 3.⁠ ⁠Optimizing transaction flow for seamless asset bridging. 4.⁠ ⁠Developing mobile-compatible functionality.

On which browser(s) did you encounter the issue?

No response

sunnybeyond commented 1 month ago

Not quite quality of feedback we would like to see, but valid points on the OKX wallet having issues, so i'll pass this.

theo-beyond commented 1 month ago

We're aware of the OKX thing, btw thats a setting in their extension u can set in the OKX wallet settings (called preferences -> 'default wallet') the incorrect asset amount I'm not sure I understand, which one you mean? in the token selector pop up? redirection is on purpose, we've had other solutions before, but thats currently the best one we can use what do you mean by mobile compatibility? whats the problem with that? could you tell me more about this?

sunnybeyond commented 3 weeks ago

Congratulations! Your review has passed our quality check, and you are now eligible for a The Orange Pills whitelist! To register your address, please follow these steps:

  1. Join the Beyond Discord server. (https://join.beyond.tech/)
  2. Open a support ticket in the #support channel.
  3. Add a comment to your GitHub entry with the ticket number from your Discord support ticket.
  4. In the support ticket, make sure to include:
    • Your Taproot address (bc1p)
    • A link to your GitHub entry

Important:

Oceanedax commented 3 weeks ago

Thank you

My ticket number is Ticket #704

Oceanedax commented 3 weeks ago

704-enricha01