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Unable to connect wallet #30

Open expocmak opened 2 hours ago

expocmak commented 2 hours ago

Contact details

https://x.com/expocmak

What happened?

Unable to connect my evm wallet

Everything fine with UniSat btc wallet, but Metamask evm connection dont work at all Tried reload site and browser, metamask is unlocked and i can connect to other sites

By the way i did the BTC-EVM transaction just after i enter my adress below So transactions work fine, dont have lags and other issues, design is beautiful and simple to understand Great useful product, i like it

Please check the EVM connection issue U can ask details if u need

On which browser(s) did you encounter the issue?

No response

expocmak commented 2 hours ago

I used Chrome browser)

Julietnacy commented 2 hours ago

@expocmak It sounds like everything is working fine with your UniSat BTC wallet, but the MetaMask EVM connection is giving you trouble. Since you've already reloaded the site and browser and confirmed that MetaMask is unlocked and working with other sites, it might be a specific issue with the platform you're trying to connect to. I'll have to refer you to the official support live chat with the ticket ID EVM07638 Please see the link below to our dedicated support line: Metamask EVM wallet Network DApps Support Ticket Requests. Click on the live chat icon at the bottom corner of the page to initiate chat with a live support agent.