search

bhadaway / stop-spammers

Stop Spammers has been forked into a new project called Dam Spam.
https://github.com/bhadaway/dam-spam
35 stars 13 forks source link

Allow List Emails Isn't Working #90

Closed vitamincee closed 5 years ago

vitamincee commented 5 years ago

Hello, Users who have their emails on our allow list are still getting blocked. I'm not entirely sure why - it appears this functionality isn't working on our setup.

Do you have any ideas why it's ignoring this?

Thanks!

bhadaway commented 5 years ago

Double-check that their IPs aren't on the block list, and make sure to whitelist their IPs as well.

vitamincee commented 5 years ago

IPs are not in the block list, but I know for certain that one of them uses a VPN. The IP changes every time they access the site and they're blocked each time. They are logged in and using the same email which is whitelisted.

bhadaway commented 5 years ago

Yeah, VPNs are always going to run into issues with spam filters.

Have you tried whitelisting his username? That might work.

vitamincee commented 5 years ago

Nope, but I will try that now. Thanks!

vitamincee commented 5 years ago

Hi I whitelisted her username and that also did not work. Any other ideas?

bhadaway commented 5 years ago

While I certainly respect people's right to use a VPN, and understand there are many legitimate reasons to use a VPN, an unavoidable fact remains that a VPN to Stop Spammers, is like what kryptonite is to Superman.

Pretty much any IP address from a virtual private network is going to have been abused and find its way onto many blacklists. And since Stop Spammers relies primarily on IP addresses, that's pretty much a deal-breaker.

I'm not really sure Stop Spammers is going to work for you. You should check out:

https://wordpress.org/plugins/wordfence/