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bheisig / rt-extension-referenceidoitobjects

Create a ticket in relation to one or more i-doit objects
GNU Affero General Public License v3.0
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Extension not active #2

Closed franklichnok closed 6 years ago

franklichnok commented 6 years ago

Installed the extension successfully, activated it, short test fails because of false version of i-doit. So I commented out the lines in RT_SiteConfig.pm to deactivate the extension till upgrade of i-doit. After that, I removed the comments to re-activate the extension, but it doesn't work. I see the custom fields of the extension, but no dialogue for the connection to i-doit. In /opt/rt4/var/mason_data/obj no folder for the extension. How can I fix this? Thank you in advance!

bheisig commented 6 years ago

Which versions of RT and i-doit have you installed? There is a common issue in RT 4.4.x because of an out-dated JavaScript plugin.

franklichnok commented 6 years ago

Sorry for being late. The problem is solved…it was in front of the computer.I just misconfigured it. Now it’s fixed an works fine.

Kind regards

Am 22.03.2018 um 14:11 schrieb Benjamin Heisig notifications@github.com:

Which versions of RT and i-doit have you installed? There is a common issue in RT 4.4.x https://github.com/bheisig/rt-extension-referenceidoitobjects#issue-in-rt-44x because of an out-dated JavaScript plugin.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/bheisig/rt-extension-referenceidoitobjects/issues/2#issuecomment-375300396, or mute the thread https://github.com/notifications/unsubscribe-auth/Aj5MdQz7S3tHxZBxwQ4AS21ZJXhEB2e6ks5tg6L8gaJpZM4S1uAb.

bheisig commented 6 years ago

Sounds good. Have fun with i-doit and RT :-)