bicomsystems / outcall

Asterisk - Outlook integration (click2dial and popup recognition)
www.bicomsystems.com
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Outcall cannot sign in #61

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago
What steps will reproduce the problem?
1. my existing SIP asterisk server is 192.168.10.10
2. existing softphone is logon 2529@server.com

4. At outcall server - 192.168.10.10
5. At outcall username 2529@server.com
6. At outcall password - follow the existing.
7. At outcall port -5060

What is the expected output? What do you see instead?
Connection to server couldn't be established No connection could be made......

What version of the product are you using? On what operating system?
Windows 7 Professional

Please provide any additional information below.

Pls help

Original issue reported on code.google.com by boonyam...@gmail.com on 12 Oct 2010 at 9:11

GoogleCodeExporter commented 9 years ago
Hello,

It sounds to me that you did not configure the manager.conf file in 
/etc/asterisk folder of the PBX. Depending on the Asterisk implementation you 
need to add/change the manager.conf or manager_custom.conf to allow the Outcall 
software to login to the PBX

In the manual that has been online for more years already, I copied for your 
information. If you need more help, please specify which Asterisk 
implementation you use. PBXinaFlash, the implementation I use works just fine.

5. Be sure that the following lines are located at the top of 'manager.conf' 
file:

       [general]

       enabled = yes

       port = 5038

       bindaddr = 0.0.0.0

6. Add OutCALL account by adding the following lines:

       [outcall]

       secret = password

       read = system,call,log,verbose,command,agent,user

       write = system,call,log,verbose,command,agent,user 

Original comment by arendcou...@gmail.com on 12 Oct 2010 at 9:57

GoogleCodeExporter commented 9 years ago
http://www.bicomsystems.com/docs/outcall/1.0/html/

Original comment by arendcou...@gmail.com on 12 Oct 2010 at 9:58