bicomsystems / outcall

Asterisk - Outlook integration (click2dial and popup recognition)
www.bicomsystems.com
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Not able to register extension #65

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago
What steps will reproduce the problem?
1. When adding an extension I am only asked for the extension, not for the 
password.
Therefore (I assume) the extension is not registered and I am not able to place 
calls
2.
3.

What is the expected output? What do you see instead?
I see a pop up stating "Originate failed. Check your extensions in settings..."

What version of the product are you using? On what operating system?
1.60 with O2k7 with SP2 on Vista 32 Bit SP2.

Please provide any additional information below.

Original issue reported on code.google.com by unsero...@aol.com on 26 Oct 2010 at 9:46

GoogleCodeExporter commented 9 years ago
Have you found a work around in this issue?

Original comment by tamboura...@gmail.com on 4 Nov 2010 at 3:09

GoogleCodeExporter commented 9 years ago
No

Original comment by unsero...@aol.com on 4 Nov 2010 at 3:29

GoogleCodeExporter commented 9 years ago
I have this problem whith O2k3 and WIN XP sp3.
I not sure that OUTCALL is a good software for call!

Original comment by fabio.mo...@gmail.com on 23 Nov 2010 at 5:30

GoogleCodeExporter commented 9 years ago
Hi,

I've looked at all the code from the opensource download and I found a solution 
for this problem.

OutCALL stores the extensions in the register, it took me some time to figure 
this out but this is how to fix it:

Start "Run" -> type "Regedit" -> Go to 
HKEY_CURRENT_USER/SOFTWARE/BicomSystems/OutCALL/Extensions

You will see all your extensions here with "#####" at the end. This is used to 
seperate the SIP from the password. All you need to do is: Right click on your 
extension -> Change name -> put your password after the "#####" -> Press Enter 

Restart OutCALL

If you get something like "Originate failed", add ",originate" at the end of 
the read/write-lines in manager.conf on your pbx.

Hope this helps.

Original comment by klaus.di...@easict.com on 20 Dec 2010 at 10:01

GoogleCodeExporter commented 9 years ago
Hi,

solution to the problem described above does not work. account not register to 
the PBX.

OutCAL 1.6
Windows 7 SP1 64x
Outlook 2010

Asterisk 1.8.11.0
file: manager.conf by. instructions (Originate).

[user]
secret = secret
read = system, call, log, verbose, command, agent, user, config, command, dtmf, 
reporting, cdr, dialplan, originate
write = system, call, log, verbose, command, agent, user, config, command, 
dtmf, reporting, cdr, dialplan, originate

sip set debug peer 100
Unable to get IP address of peer '100 '- no registration.

Original comment by mailing....@gmail.com on 20 Nov 2013 at 9:08