[SOLVED] HTTP Status 404 error despite all bbb services running.

[zenny]

Hi,

Installed BBB with this script.

# bbb-conf --status
red5: active
tomcat7: active
nginx: active
freeswitch: active
redis-server.service: active
bbb-apps-akka: active
bbb-transcode-akka: active
bbb-fsesl-akka: active
mongod: active
bbb-html5: active
bbb-webrtc-sfu: active
kurento-media-server: active

But when I tried to connect to bbb-server from drupal bbb connector, the configuration were alright and drupal confirms connection to the server, but gives 404 error:

HTTP Status 404 - /bigbluebutton//api/join
type Status report

message /bigbluebutton//api/join

description The requested resource is not available.

Apache Tomcat/7.0.68 (Ubuntu)

However, I can reach bbb-demo instance without a problem.

Cheers, /z

[zenny]

Seems like the back slash (/) at the end of the bbb URl needed ommision to solve problem:

https://bbb.example.com/bigbluebutton

[jacq0123]

Hello, I'm having the same exact error described above. But, I don't know where is the url with the double back slash (//). My bbb Base's url is like this, http://name.example.com/bigbluebutton/, and doesn't have double back slash. Please advise, Thanks!

[ffdixon]

On your server, enter the command

bbb-conf --secret

And use the URL to Mconf's excellent APImate to test your server. Are you able to make API calls to the server with APImate?

[jacq0123]

Hello, The server that I'm using for testings is actually your server: URL: http://test-install.blindsidenetworks.com/bigbluebutton/. Could you please check on that? Thanks!

[ffdixon]

@jacq0123 This issue tracker is for items related to installing BigBlueButton using bbb-install.sh. Can you try setting up your own server using this script and let us know if it works with your front-end.