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bigbluebutton / bbb-install

BASH script to install BigBlueButton in 30 minutes.
GNU Lesser General Public License v3.0
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Error after installing bbb with install.sh #435

Open mtalhabalci opened 3 years ago

mtalhabalci commented 3 years ago

Hello,

I've just installed bbb with the install.sh command.

The installation completed with no error but we have a problem about joinin to a meeting.

I can see the index page where we enter name and click join, but when i push the join button, i see nginx 404 not found page.

You can check below the log in /var/log/nginx/error.log file;

2021/10/04 10:43:18 [error] 2661#2661: *1 open() "/var/www/bigbluebutton-default/demo/demoHTML5.jsp" failed (2: No such file or directory), client: 192.168.1.235, server: xxx.live, request: "GET /demo/demoHTML5.jsp?username=talha&isModerator=true&action=create HTTP/1.1", host: "xxx.live", referrer: "http://xxx.live/"

bbb version --> BigBlueButton Configuration Utility - Version 2.3.14 nginx version -->nginx version: nginx/1.14.0 (Ubuntu) ubuntu version --> Ubuntu 18.04.6 LTS

thanks in help.

ffdixon commented 3 years ago

Did you install the API demos? Try the bbb-install.sh command again using the -a option to install the package bbb-demo.

mtalhabalci commented 3 years ago

Yes i've just copied the link in the documentation and changed two parameters; domain name and email. In that link -a option is used. So i've already used it.

ffdixon commented 3 years ago

Can you check the output of this command

# dpkg -l | grep bbb-demo
ii  bbb-demo                             1:2.3.0-10                                amd64        BigBlueButton API demos
mtalhabalci commented 3 years ago

here is the output

dpkg -l | grep bbb-demo

ii bbb-demo 1:2.3.0-9 amd64 BigBlueButton API demos

ffdixon commented 3 years ago

The installation completed with no error but we have a problem about joinin to a meeting.

Can you be more specific about the problem joining the meeting. For details on how to best get support from the community, see https://docs.bigbluebutton.org/support/getting-help.html#help-installing-or-running-bigbluebutton.